Group Housing Coordinator Job at Marriott Bonvoy (Dallas Las Colinas)

Group Housing Coordinator

Marriott Bonvoy

Location:
United States , Dallas Las Colinas

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

Job Responsibility:

Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs, determine appropriate room type, and verify availability
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Communicate information regarding designated VIP reservations
Input and access data in reservation system
Respond to any challenges found for accommodating rooming requests
Oversee accuracy of room blocks and reservations
Input group rooming lists using reservation systems, revise room blocks
Set-up proper billing accounts according to Accounting policies
Follow all company policies and procedures
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language
Develop and maintain positive working relationships with others
Comply with quality assurance expectations and standards
Read and visually verify information in a variety of formats
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Additional Information:

Job Posted:
January 09, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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