This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines.
Job Responsibility:
Assist hotel group guests to ensure successful events
Be the housing and billing contact from pre-arrival through departure
Process reservation requests, changes, and cancellations
Identify guest reservation needs and verify availability
Explain guarantee, special rate, and cancellation policies
Accommodate and document special requests
Set-up proper billing accounts according to accounting policies
Prepare, review, and issue bills, invoices, and account statements
Work closely with various departments and outside entities
Ensure compliance with standard and local operating procedures
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