Greeter-Guest Services, Marriott Bonvoy

Greeter-Guest Services

Marriott Bonvoy

Location:
China, Shantou

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Activate room keys using electronic key machine and reissue new room keys to guests as necessary. Communicate to appropriate staff that there are guests that are waiting for an available room. Advise guest of any messages received for them and send to room if required. Accommodate requests for room changes when possible. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Tag, store, and retrieve luggage from luggage storage, providing guests with proper claim tickets for their luggage. Identify and explain room features to guests. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Arrange transportation for guests/visitors. Respond to all guest needs/requests.

Job Responsibility:

Activate room keys using electronic key machine and reissue new room keys to guests as necessary
Communicate to appropriate staff that there are guests that are waiting for an available room
Advise guest of any messages received for them and send to room if required
Accommodate requests for room changes when possible
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
Tag, store, and retrieve luggage from luggage storage, providing guests with proper claim tickets for their luggage
Identify and explain room features to guests
Ensure that any outstanding requests or problems from the previous day receive priority and are resolved
Arrange transportation for guests/visitors
Respond to all guest needs/requests

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None license or certification

What we offer:

Training
Development
Recognition
Holistic well-being
True camaraderie with a diverse group of co-workers

Additional Information:

Job Posted:
August 13, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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