Go Case Manager

• Develop and facilitate career readiness training curricula
• Conduct comprehensive intake interviews to assess participants’ needs, goals, strengths, and eligibility
• Lead on-site and off-site special projects and training as requested by the Program Manager
• Develop Individualized Career Plans (ICP) tailored to each participant’s goals
• Manage Customer Relationship Management (CRM) databases (i.e. RiseKit, REO GPMS, etc.)
• Outsource industry leaders, community advocates, and employers to serve as guest speakers
• Actively engage with community organizations and youth-serving agencies to identify potential participants
• Build strong relationships with participants, teammates, student interns, and community partners
• Maintain open and professional communication with participants, teammates, funding sources, employer partners, community partners, and direct supervisor
• Maintain accurate records of participant attendance, paperwork, coursework, and other relevant documentation
• Provide monthly programmatic reports outlining enrollment numbers, retention rates, placement numbers, and recommendations for program growth
• Attend all Chicago Urban League (CUL) and Workforce Development (WFD) meetings and events, and participate in companywide and departmental planning and evaluation activities
• Perform other duties as assigned by the Program Manager and/or CUL/WFD Leadership Team

• Bachelor’s Degree in Human Services, Counseling, Social Work, Psychology or Similar Field preferred
• 2-3 years of experience working with young adults ages 18-26 required
• 1-2 years of group facilitation experience required
• Experience in the area of: teaching, training and Workforce Development a plus

401K plan