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360Learning is looking for a Partner Marketing & Operations Manager to architect and scale the next generation of our global partner ecosystem. This is a highly strategic role at the intersection of marketing, alliances, operations, and growth, ideal for someone who wants to build and own the engine behind one of the fastest-growing partner programs in SaaS. Your mission: turn our partner program into a world-class growth platform.
Job Responsibility:
Architect and scale the next generation of our global partner ecosystem
Design and orchestrate how we communicate, operate, and scale partnerships internally and externally
Structure clear, impactful enablement for our internal teams
Build marketing motions and engagement strategies that elevate our partners externally
Harness AI agents, automation, and data to improve partner intelligence, streamline collaboration, and amplify partner impact
Scale a digital-first approach for our Tier 3 partners globally
Be responsible for sourcing and influence growth metrics
Redesign internal partner enablement hub
Define partner program rules of engagement, partner tiering, and system integrator collaboration models
Create and roll out a streamlined process for partnership referral fees
Deploy AI-powered tools and workflows to deliver real-time partner insights and automate internal communications
Launch partner newsletter and communication cadence
Automate key workflows from onboarding to content distribution
Launch targeted, data-driven marketing campaigns
Build a comprehensive partner intelligence layer
Partner with Sales and Marketing leadership to design joint initiatives
Requirements:
2-3 years of experience in partner marketing, marketing operations, or a related function (SaaS, consulting, or tech ecosystems preferred)
Highly organized, detail-oriented, with a structured mindset around process, analysis, documentation and operations
Hands-on familiarity or strong willingness to learn Salesforce and the Atlassian suite (Confluence, Jira, Trello, Salesforce)
Comfortable working with external partners and cross-functionally with Sales, Product, Customer Success, and Marketing
Self-starter, equally comfortable in operations/process enablement and creative partner marketing execution
Fluency in English and French
Enthusiasm for our working environment
Nice to have:
German language skills
Demonstrated understanding and use of AI Agent tools to create efficiency
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