Global Domestic Payments Product Manager, Citi

Citi

Location:
Ireland, Dublin

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

This role is focused on managing and enhancing Citi's Domestic payments proposition. Successful candidates will work on commercial launches, collaborate across teams, drive strategic initiatives, monitor and evaluate financials, and contribute to providing best-in-class client solutions in the global payments network.

Job Responsibility:

Manage our existing global domestic payments network and solutions
Understand the Payments landscape and payments industry trends
Work with clients, sales and partners to identify opportunities to enhance our domestic payments solutions, to ensure a best-in-class client experience
Collaborate across the firm and with ecosystem players to deliver innovative technologies and game-changing solutions
Work closely with Technology, Operations and Coverage teams to drive timely, cost effective and high-quality delivery of strategically aligned product solutions
Partner with Finance to evaluate investments in product development, and monitor and control billing/revenue, expenditure, and benefits realization
Monitor, analyse and influence key global Domestic Payments P&L drivers (Revenue, Volume, Pipeline, Deal trends, Voice of Client)
Work closely with global and regional product teams to develop and refine the strategy of product solutions, go to market approach, and delivery model
Create frameworks and strategies that enable globally consistent solutions
Work closely with our commercialization and sales partners to create comprehensive solution packages
Work with Product control functions to ensure that all relevant documentation (e.g. Product Approval Program) and processes are strictly adhered to and part of the management fabric of the product business
Coordinate planning and other related activities for launching of new capabilities and functionalities across technology, operations, implementations, and regional teams
Work closely with the Coverage teams, and core product teams to ensure that demands of the clients are well understood
Invest time to keep track of Competition, Market Trends, New Technologies
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
Leverage learnings across existing solutions and product launches to develop best practices that can be leveraged by the regional and country teams and across the firm

Requirements:

Significant relevant experience in payments with product management and client facing experience and a good understanding of the payments landscape and commercialization strategies
Understanding payments processing, payments risk and compliance risk management
User experiences from both a corporate and consumer standpoint
Demonstrated ability to self-direct work efforts, meet deadlines, take initiative, and produce consistent high-quality work
Willingness to be a direct contributor and ability to multi-task
Excellent communication skills, both written and verbal
Client-centric mindset
Experienced presenter
Creative and able to synthesize
High energy, passionate and dynamic self-starter
Strong analytical skills
Pragmatic and motivated
Result-oriented approach with an appreciation for targets and deadlines
Strong inter-personal skills, able to advocate a position and win people and teams over
Bachelor’s/University degree, Master’s degree preferred

What we offer:

Business casual workplace
Hybrid working model (up to 2 days working at home per week)
Competitive base salary (annually reviewed)
Additional benefits to support you and your family to be well, live well and save well

Additional Information:

Job Posted:
May 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Global Domestic Payments Product Manager