Global CRM Manager

Hunkemöller has become a much-loved, social & inclusive brand; the leading Omni Channel Retailer in Europe and still rapidly expanding. To continue & support our success story, we are looking for an experienced Global CRM Manager who loves data, is customer centric and really is a driving force in optimizing lifetime value. Purpose of the Role: You will own and lead the global CRM and Loyalty strategy across all European markets. Your primary mission is to drive sustainable Customer Lifetime Value, Retention, and Conversion by creating exceptional, personalized, and consistent customer experiences across all touchpoints (online, instore, and mobile). You will be responsible for defining the strategic roadmap, ensuring seamless execution across all channels, and building, coaching, and mentoring a high-performing CRM team.