German Customer Service Advisor Job at workshop recruitment (Romsey)

German Speaking Customer Service Advisor

To provide a professional outbound service to company points of contact to discu...

Location

United Kingdom , Remote

Salary:

Not provided

Foundever

Expiration Date

Until further notice

Requirements

Fluent in English and German
Previous experience in customer service, preferably in the financial industry
Computer literate: Word-processing, Excel, internet and general systems usage
Ability to work under pressure, detail oriented and flexible
Strong interpersonal, communication and customer service skills
Initiative, ability to multitask and prioritise
Experience in cards business or an interest in financial matters highly valued, although not essential
Sense of urgency and responsibility required
Problem solving and conflict resolution
Effectively prioritise time & manage work to deadlines

Job Responsibility

Researching and reviewing company expenditure and usage of self-service tool known as MiVision
Working closely with the accounts Regional Sales Managers to discuss each individual client and how best to support them
Outbound calling to identify customer’s needs and potential opportunities, passing warm sales leads back to the account
Providing general product information
Promoting the benefits of MiVision and the self-service options it can fulfil
Dealing with enquiries related to the client’s product range, whilst providing a high standard of service
Working closely with the Corporate Cards team if follow up is required
To develop and maintain a full technical knowledge of client products and services
To deal with all correspondence as requested/required
Diarising and logging of all calls accurately to ensure follow up calls are completed as and when needed

What we offer

4 weeks training consisting of classroom style courses and side-by-side with an experienced Customer Service Representative
Perks: employee benefits scheme that works with the best UK retailers
Learning and Development courses
Career opportunities within the account

Fulltime

German-speaking Concierge Team Lead

Join a global leader in premium concierge and loyalty services, supporting exclu...

Location

Portugal , Lisbon

Salary:

Not provided

Blu Selection

Expiration Date

Until further notice

Requirements

Native-level German, with excellent written and spoken communication
Previous experience in team leadership or senior advisor roles, ideally in luxury service, hospitality, travel, concierge, or customer care
Strong organisational skills and the ability to manage complex requests
Empathy, adaptability, and a genuine passion for service
Comfortable working in a dynamic environment and guiding a team through ramp-up phases
Based in Lisbon or willing to relocate (no relocation offered)

Job Responsibility

Lead, coach, and develop a team of German-speaking Concierge Advisors
Monitor performance, service quality, and customer satisfaction across all channels
Support complex or escalated client requests, ensuring a proactive and solution-driven approach
Coordinate daily operations, including workload distribution and adherence to service standards
Foster a culture of reliability, discretion, and high-end customer care
Ensure accurate handling of requests within the ticketing system
Collaborate with management to refine processes and maintain excellence in a newly established team

What we offer

Competative salary + bonus + mealcard and transportation allowance
Full private health insurance after 6 months, including dental and optical options

Fulltime

Student Hub Advisor

The Student Hub Advisor supports students during their Bachelor’s or Master's de...

Location

Germany , Iserlohn

Salary:

Not provided

GUS Germany GmbH

Expiration Date

Until further notice

Requirements

Excellent organizational skills
Strong conflict resolution skills
Excellent written and spoken languages skills in German and English
Ability to work in a fast-paced environment
Ability to work effectively in a multicultural environment
Excellent service skills
Demonstrated organizational experience in running events, such as welcome days or new student orientation
Demonstrated skills in the initiative in problem-solving and taking proactive action in addressing student problems
1-3 Years of Experience in the student services field or comparative field
Completion of a commercial apprenticeship

Job Responsibility

Provide excellent and effective service to students in a timely manner
Respond to a wide variety of enquiries via different systems and in person
Organize student events & support student clubs to increase student engagement & sense of belonging
Outreach to students who have been identified by faculty or staff as being at risk of dropping out of UE and offer appropriate and relevant support to address their need(s). They will refer students to the relevant support based on their needs
Help identify the students’ issues or needs and refer them to the appropriate support service
Keep up-to-date information about support services on campus to be able to refer students to these supports as needed
Oversee & support peer mentor program, including helping to train student mentors
Share suggestions for improvements to the campus/learning environment with the responsible department
Other related duties

What we offer

Opportunity to work with a great team in a dynamic and international environment
30 days of vacation /5 working days per week
After successfully passing the probationary period, we offer subsidies for employees’ well-being through our health budget with preventive and aftercare services
Various online language courses and opportunities to participate in online collaboration courses
Numerous campus events from the fields of art, culture, business and science
Opportunity to develop and implement new ideas and concept

Fulltime

Student Hub Advisor

The Student Hub Advisor supports students during their Bachelor’s or Master's de...

Location

Germany , Berlin

Salary:

Not provided

GUS Germany GmbH

Expiration Date

Until further notice

Requirements

Excellent organizational skills
Strong conflict resolution skills
Excellent written and spoken languages skills in German and English
Ability to work in a fast-paced environment
Ability to work effectively in a multicultural environment
Excellent service skills
Demonstrated organizational experience in running events, such as welcome days or new student orientation
Demonstrated skills in the initiative in problem-solving and taking proactive action in addressing student problems
1-3 Years of Experience in the student services field or comparative field
Completion of a commercial apprenticeship

Job Responsibility

Provide excellent and effective service to students in a timely manner
Respond to a wide variety of enquiries via different systems and in person
Organize student events & support student clubs to increase student engagement & sense of belonging
Outreach to students who have been identified by faculty or staff as being at risk of dropping out of UE and offer appropriate and relevant support to address their need(s). They will refer students to the relevant support based on their needs
Help identify the students’ issues or needs and refer them to the appropriate support service
Keep up-to-date information about support services on campus to be able to refer students to these supports as needed
Oversee & support peer mentor program, including helping to train student mentors
Share suggestions for improvements to the campus/learning environment with the responsible department
Other related duties

What we offer

Opportunity to work with a great team in a dynamic and international environment
30 days of vacation /5 working days per week
After successfully passing the probationary period, we offer subsidies for employees’ well-being through our health budget with preventive and aftercare services
Various online language courses and opportunities to participate in online collaboration courses
Numerous campus events from the fields of art, culture, business and science
Opportunity to develop and implement new ideas and concept

Fulltime

Care Advisor

Allianz Partners provides global and local health insurance and other employee b...

Location

Ireland , Dublin

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Experience in a customer focused role, in an administrative capacity
Previous experience in call centre environment would be beneficial
Experience working in pressurized environment with tight deadlines
Strong Knowledge of Microsoft Office (Excel, Word)
Applicants must be flexible to work within our rotating shift patterns
Valid EU work permit with the ability to work full time year round
Fluency in English and second language (German)

Job Responsibility

Responding to queries regarding cover, claims, hospitalisation, complaints
Commit to the department`s service standards, including a 24 hours turnaround for all written communication including email responses and a target call abandon rate of 2%
Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases
Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients
Assist our in-house medical team in coordinating client`s hospital admissions, evacuations, repatriations and other cases as required
Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention

What we offer

Dynamic and Multinational working environment
Trainings and programs dedicated to Learning and Development (e.g. free access to LinkedIn Learning)
A wide range of employee benefits such as performance bonus, gift vouchers, health insurance, dental insurance, public transportation subsidy, childcare allowance etc.
Open company culture, flexibility of working hours, giving you a hybrid working environment and the possibility to work a limited amount of days per year abroad
Discounts on Allianz Partners products
Modern Offices

Fulltime

German Speaking Customer Service Advisor

Are you a fluent German speaker with a passion for customer service? This is a g...

Location

United Kingdom , Newport

Salary:

27000.00 GBP / Year

Euro London Appointments

Expiration Date

Until further notice

Requirements

Fluency in both German and English (spoken and written)
Strong customer service skills with a desire to deliver excellent experiences
Ability to manage multiple tasks with accuracy and attention to detail
Confident communication and problem-solving skills
Previous experience in customer service or claims handling is an advantage, but not essential
Proactive, team-oriented approach with a willingness to learn

Job Responsibility

Responding to customer queries in both German and English via phone and email
Supporting the full lifecycle of claims, from information gathering to resolution
Maintaining accurate customer records and case notes in the system
Providing clear, empathetic, and professional communication at all times
Liaising with other departments to ensure smooth and timely customer support
Handling complaints in line with company policy

What we offer

£27,000 base salary + performance-related bonus
25 days’ annual leave (plus the option to buy/sell additional days)
5% matched pension scheme
Private medical insurance and life cover
Employee assistance programme
Comprehensive training and career development support
Inclusive, international working environment
Wellbeing initiatives and regular team events

Fulltime

German Speaking Customer Service Advisor

We are seeking a motivated and personable German-speaking Customer Service Advis...

Location

United Kingdom , Liverpool

Salary:

25837.50 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Fluent in German and English (spoken and written)
Excellent communication and interpersonal skills
Strong problem-solving abilities with a customer-first mindset
Ability to work across multiple channels and adapt to changing priorities
Positive, proactive, and professional attitude
Previous customer service experience is desirable

Job Responsibility

Handle customer interactions promptly, professionally, and in a friendly manner
Support customers across multiple channels as a blended agent
Deliver a high-touch, personalised customer experience
Answer queries, resolve issues, and recommend services tailored to customer needs
Promote memberships to non-members and advise on available services
Accurately capture and maintain customer data
Identify, highlight, and escalate service-related issues or trends when required
Meet and maintain individual and team performance targets

What we offer

Transport and accommodation costs fully covered if not local during initial training

Fulltime

German Speaking Customer Service Advisor

Brook Street is working with a growing client that is seeking a German Speaking ...

Location

United Kingdom , Newport

Salary:

27000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Native/Fluent German Speaker
IT Skills
Excellent verbal and written communication skills

Job Responsibility

To answer incoming enquiries from native German speakers
To advise customers over the telephone on products & services
To enter data into online database and keep information updated
To comply with all necessary compliance & regulations

What we offer

Free on site parking
Pension
Hybrid working
Regular salary reviews
Training and development - Progression opportunities
bonus

Fulltime

German Customer Service Advisor

workshop recruitment

Location:
United Kingdom , Romsey

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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workshop recruitment

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 05, 2026

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Location:
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Job Posted:
January 05, 2026