General Services Waiter, Citi

General Services Waiter

Citi

Location:
Mexico, Ciudad De Mexico

Category:
Gastronomy

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The general services waiter is an entry-level professional responsible for performing support tasks to ensure a positive dining experience, in coordination with the Corporate Services function. The overall objective is to work as part of a team to engage customers, complete tasks efficiently and accurately, and mitigate potential issues and customer complaints.

Job Responsibility:

greet and serve customers, provide detailed information on menus, perform front-of-the-house duties and collect the bill
provide detailed menu information when asked (e.g. about portions, ingredients or potential food allergies)
meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
inform customers about the day’s specials and offer menu recommendations upon request
upsell additional products when appropriate
take accurate food and drinks orders, using ordering software, order slips or by memorization
check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
communicate order details to the kitchen staff and check dishes and kitchenware for cleanliness/ presentation prior to serving
ensure compliance with health department regulations and report any problems
prepare tables in advance by setting up linens, silverware and glasses
maintain a tidy dining area
deliver check and collect payment
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

Requirements:

1 year of relevant experience required
food safety training preferred
proven work experience as a waiter/ waitress
money-handling experience
basic math skills
effective communication skills
client service focus
ability to work various shifts

What we offer:

equal opportunity employer
reasonable accommodations available for persons with disabilities

Additional Information:

Job Posted:
July 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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