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We are looking for a dedicated General Office Clerk to join our team in Bronx, New York. This role is ideal for someone with strong organizational skills and a keen attention to detail, who can thrive in a fast-paced environment. As part of a long-term contract, you will play a key role in supporting the finance department through a variety of clerical and administrative tasks.
Job Responsibility:
Manage high volumes of incoming calls, handling inquiries, taking messages, and redirecting calls as needed
Address resident concerns and complaints both over the phone and in-person with professionalism
Verify and review tenant data using the Yardi Property Management System
Compile shareholder tax information and organize data into spreadsheets for analysis
Calculate income surcharges for shareholders based on prior year assessments and apply charges to accounts
Assist in the preparation and submission of reports for the finance department
Maintain accurate and organized filing systems for records and documents
Perform data entry tasks to schedule appointments and track task completion
Operate office equipment and complete additional assigned duties as required
Requirements:
Strong written and verbal communication skills, along with excellent customer service abilities
Proficiency in Microsoft Office Suite, particularly Excel
Experience working with office equipment such as scanners and printers
Capability to manage high call volumes and in-person interactions professionally
High School Diploma or equivalent is required
Ability to lift and move objects up to 25 pounds, and work in a physically active environment involving walking, standing, and bending
Nice to have:
Bilingual candidates are preferred but not required
Familiarity with the Yardi Property Management System is advantageous
What we offer:
medical, vision, dental, and life and disability insurance