General Office Clerk

• Operate automated scales and software systems to accurately weigh and ticket customer trucks
• Provide site-specific training to visitors and ensure compliance with established guidelines
• Direct customers to appropriate areas on-site and assist in their safe entry and exit
• Maintain precise records of aggregate tonnage and sales activities, preparing regular reports
• Communicate with site personnel to coordinate sales activities and meet customer requirements
• Answer customer inquiries regarding pricing, product descriptions, and availability
• Uphold professionalism when interacting with customers and colleagues
• Assist in training co-workers to ensure smooth operations
• Perform additional duties as assigned by the supervisor

• High School Diploma or equivalent experience required
• Previous customer service experience preferred
• Proficiency in data entry and record-keeping tasks
• Strong communication skills to interact effectively with customers and team members
• Ability to work in a fast-paced, detail-oriented environment
• Familiarity with back-office support operations
• Capability to ensure compliance with safety and site guidelines
• Willingness to learn and adapt to new processes

Previous customer service experience

• Medical insurance
• Vision insurance
• Dental insurance
• Life and disability insurance
• Access to online training
• Eligibility for 401(k) plan