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General Manager

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KemperSports

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Location:
United States , Mansfield

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The General Manager will oversee the day-to-day operations and strategic development of an athletic sports complex featuring indoor sports, tournaments, leagues and program activity. This role requires a dynamic leader with a passion for sports, exceptional organizational skills, and the ability to create a positive and thriving environment for athletes and visitors.

Job Responsibility:

  • Operational Leadership: Manage all aspects of facility operations, ensuring smooth and efficient daily functioning
  • Develop and implement operational policies and procedures to optimize facility utilization
  • Develop operational standards for all departments to include, sports and events, food and beverage, merchandising, sponsorship sales
  • Execute on KemperSports Core initiatives: TrueService, TrueLeadership, Green to a Tee and Safety National
  • Ensure facility meets all local safety and permitting requirements
  • Team Management: Recruit, train, and supervise a diverse team, including facility staff, coaches, and support personnel
  • Foster a collaborative and positive work environment to enhance employee performance
  • Financial Management: Develop and manage budgets, controlling costs and maximizing revenue streams
  • Identify opportunities for sponsorship, partnerships, and revenue-generating events
  • Monitor financial performance and prepare budget reports
  • Facility Maintenance: Oversee the maintenance and cleanliness of both indoor and grounds of the complex
  • Coordinate repairs and improvements to enhance the overall appearance and functionality
  • Collaborate with team to ensure the sports complex is well-maintained and continuously improved
  • Programming and Events: Plan and execute a diverse range of sports programs, leagues, and events
  • Collaborate with coaches and organizers to ensure successful competitions and activities
  • Develop relationships with events rights holders to ensure a robust events calendar
  • Regulatory Compliance: Stay informed about relevant regulations and ensure compliance with safety and operational standards
  • Obtain and maintain necessary permits and licenses
  • Marketing and Promotion: Develop marketing strategies to attract athletes, teams, and spectators
  • Utilize digital platforms and traditional media to promote facility offerings
  • Partner with local tourism organizations to drive economic impact
  • Community Engagement: Establish strong ties with the local community, schools, and sports organizations
  • Implement outreach programs and initiatives to encourage community involvement
  • Continuous Improvement: Identify opportunities for facility enhancements and implement improvements
  • Stay abreast of industry trends to keep the facility competitive and innovative
  • Data Analysis and Reporting: Collect and analyze data related to sales, customer feedback, and market trends
  • Prepare regular reports to evaluate the effectiveness of business development strategies

Requirements:

  • Bachelor’s Degree preferred in the following areas: Business, Sports Management, or a related field. MBA is a plus
  • Proven experience in sports facility management or a similar leadership role
  • Proven experience operating a facility with overall revenue of $3M
  • Strong organizational, communication, and leadership skills
  • Knowledge of various sports and their specific facility requirements
  • Ability to work flexible hours, including evenings and weekends
  • Excellent analytical and problem-solving abilities
  • Proficiency in using business and data analysis tools
  • A passion for sports and a customer-centric mindset
  • Perform all job tasks within the rules and guidelines of all safety programs
  • Work as a Team Player with co-workers and in conjunction with other departments
  • Demonstrates continuous effort to improve operations, decrease turnaround time, streamline work processes, and work cooperatively and jointly to provide quality customer service

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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