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The General Manager in Training (GMIT) is responsible for training and developing in all store operations in order to prepare the individual to promote into a General Manager position within an assigned store.
Job Responsibility:
Train and develop in all store operations to prepare for promotion to General Manager
Provide positive representation
Greet and thank customers
Proactively assist customers
Handle customer complaints
Assist and help supervise the general operations of the entire store
Responsible for ordering and maintaining desirable product inventory levels
Receiving, checking in and stocking of merchandise
Develop and maintain appropriate back stock levels
Verify forklift operations and receiving is completed safely
Confirm weekly price changes are completed
Ensure monthly cycle counts and negative on hand reports are completed
Verify signage is current
Ensure ad signage and products are ready
Validate special orders and rain-checks are completed properly
Develop and ensure compliance with practices to manage inventory shrink
Assist and help manage direct preventative maintenance and repairs
Provide assistance in overall general maintenance of the store
Learn and assist with the P & L and other reports
Assist District Manager and General Manager with the budget process
Assist with management of payroll and other controllable expenses
Assist and help monitor implementation of Store Support programs
Attend trade shows and seminars
Train on effective Loss Prevention, Safety and Internal Audits
Assist with special projects
Assist and help lead weekly management staff meetings
Ensure effective training and development of all associates
Assist with recruitment of prospective associates
Assist in hiring, scheduling, reviewing, rewarding and coaching of all store associates
Actively recruit and promote advancement of associates
Manage all aspects of store operations in absence of General Manager
Create a positive, professional and safe work environment
Become an integral part of the community
Challenge associates to think of ways to better merchandise product, control expenses and increase sales
Lead by example
Requirements:
High School Diploma or GED equivalent required
Minimum of 5 years of previous retail management experience, hardware experience preferred
Working knowledge of computers and Microsoft Office