Gen AI Adoption Lead, Citi

Citi

Location:
Poland, Warsaw

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Join our newly established and dynamic Cyber Risk Team in Warsaw and play a pivotal role in transforming Citi's risk management capabilities through the adoption of Generative AI (GenAI). The Gen AI Adoption Lead will manage high-impact initiatives across client engagement, advisor support, operations, and risk management while ensuring responsible AI development and adherence to regulatory expectations.

Job Responsibility:

lead the end-to-end lifecycle of GenAI-powered solutions, from design and development to deployment and ongoing optimization, aligning with key business priorities and risk mitigation strategies
manage a portfolio of high-impact GenAI initiatives spanning client engagement, advisor support, operations, and risk management, ensuring alignment with strategic goals and measurable outcomes
collaborate closely with legal, risk, and compliance teams to ensure responsible AI development, ethical considerations, and adherence to evolving regulatory expectations
define and track key performance indicators (KPIs) to measure the business impact of GenAI solutions, monitor adoption rates, and assess model performance, providing data-driven insights for continuous improvement
stay at the forefront of AI research, monitor the vendor landscape, and track regulatory developments to inform innovation strategy, identify emerging opportunities, and ensure compliance
proactively identify opportunities to enhance and contribute to the implementation of common data standards, streamlined processes, and integrated technology platforms to support GenAI initiatives
support ad-hoc activities for the TCCORO organization, including drafting presentations for senior leadership, coordinating deliverables related to audits and examinations, and maintaining data for executive reporting.

Requirements:

10+ years of progressive experience in financial services, with a minimum of 5 years directly leading AI/ML or data-driven product delivery efforts
deep technical expertise in generative AI technologies, including Large Language Models (LLMs), embeddings, prompt engineering, Retrieval-Augmented Generation (RAG), and related techniques, with a strong understanding of their application in enterprise settings
proven track record of successfully launching AI products in close collaboration with technology, business, and risk functions, demonstrating the ability to navigate complex organizational structures and deliver tangible results
demonstrated experience working with regulatory stakeholders and a solid understanding of ethical AI principles, including fairness, transparency, and accountability
exceptional communication and presentation skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical audiences and influence stakeholders across business lines and functions
excellent project management skills, communication, teamwork, people skills and the ability to translate complex data into meaningful insights
ability to prioritize effectively on projects and the skills to adapt quickly to new challenges and concepts
bachelor’s degree in a technical or quantitative field (e.g., Computer Science, Mathematics, Statistics, Econometrics, etc.)
advanced degree (Master’s or Ph.D.) is strongly preferred
relevant certifications in AI, Machine Learning, or related fields are a plus.

Nice to have:

advanced degree (Master’s or Ph.D.) is strongly preferred
relevant certifications in AI, Machine Learning, or related fields are a plus.

What we offer:

private medical care program
life insurance program
pension plan contribution (PPE program)
employee assistance program
paid parental leave program (maternity and paternity leave)
sport card
holidays allowance
sport and team recreation activities
special offers and discounts for employees
access to an array of learning and development resources
a discretional annual performance related bonus
a chance to make a difference with various affinity networks and charity initiatives.

Additional Information:

Job Posted:
May 31, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Gen AI Adoption Lead