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GEB (Guaranteed Extraboard) Red Cap

AMTRAK

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Location:
United States, Boston

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

19.55 - 26.06 USD / Hour
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Job Description:

Passengers will be assisted in the movement of their personal luggage or parcels within this station or station facilities. The GEB (Guaranteed Extraboard) Red Cap is an on-call position. This employee is guaranteed full-time pay and the schedule will vary from week-to-week.

Job Responsibility:

  • Provide wheelchair service for disabled and/or handicapped passengers
  • Provide arm assistance to blind individuals to and from the trains
  • Conversant with the procedure governing the issuance of Red Cap Check NRPC Form 313
  • Cover planned and unplanned time off in the absence of other team members
  • Be willing to work any shift/schedule, including days, afternoons, evenings, holidays and weekends

Requirements:

  • Employee must conform to Amtrak’s Standards of Excellence and prescribed code of dress
  • High School Diploma or GED equivalent
  • Must be able to lift 50 pounds
  • Experience in a service-oriented position
  • Must have a valid Driver's license

Nice to have:

  • Two (2) years of college or business equivalent
  • Must have excellent oral and written communication skills
What we offer:
  • Health, dental and vision plans
  • Wellness programs
  • Flexible spending accounts
  • 401K retirement plan
  • Life insurance
  • Paid time off
  • Reimbursement of education
  • Public Service Loan Forgiveness eligibility
  • Railroad Retirement sickness and retirement benefits
  • Rail pass privileges

Additional Information:

Job Posted:
December 18, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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