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Join Amgen’s Mission of Serving Patients. In this vital role you will provide critical support to the Process Quality function by assisting in the implementation, monitoring, and continuous improvement of Amgen’s R&D Quality Management System (QMS).
Job Responsibility:
Assist in maintaining and improving the QMS by helping to track, document, and implement quality initiatives, ensuring that procedures and processes meet regulatory requirements
Contribute to the collection, analysis, and reporting of quality metrics (KPIs, KQIs), helping to identify trends, risks, and areas for continuous improvement
Provide hands-on support to the Senior Manager in ensuring procedural compliance with GCP standards and other regulatory requirements across R&D
Act as a liaison between the Process Quality function and Global Networks supporting smooth collaboration and exchange of information
Provide support for Serious Breach Process
Perform risk assessments of process, vendors and functions
Identify data quality indicators/trends, identify areas of weakness/gaps, recommend and implement corrective actions
Coordinate activities related to site/sponsor inspections and audits - preparation, conduct and close out and response generation
Requirements:
Doctorate degree
OR Master’s degree and 2 years of Quality/Compliance/Process Management experience
OR Bachelor’s degree and 4 years of Quality/Compliance/Process Management experience
OR Associate’s degree and 8 years of Quality/Compliance/Process Management experience
OR High school diploma / GED and 10 years of Quality/Compliance/Process Management experience
Nice to have:
2 years or more experience in Quality Management, Quality Assurance, or other relevant areas of the pharmaceutical/biotech industry where risk-based quality management and quality by design are a core responsibility
Solid understanding of SOP/Standards management and methods/ technology used to drive knowledge management across a diverse R&D environment
Thorough understanding of Clinical R&D activities and Global Regulations
Strong analytical, critical thinking, and decision-making abilities
Strong Process Mind and analytically oriented - experience with process monitoring, including applying analytical methods and modern technology to enable signal detection and quality improvement
Proven team player – takes direction and can rapidly learn and support a hard-working team, making rapid decisions and communicating them promptly
Excellent verbal and written communication skills - demonstrates strong business writing abilities and active listening
Capability to understand and articulate technical concepts and literature in spoken and written English
What we offer:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible