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At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
Job Responsibility:
Prioritize building requests, organize stock requests, complete transfers and communicate timelines to other internal teams
Build requested products and ensure the new item is completely functional and in working condition, and if not, then to report all issues
Conduct regular audits of all floor models to ensure "In Shape as New" and initiate action plans if any item needs attention
Perform weekly maintenance checks on displays for quality, appearance, function, and safety
Help with other projects or duties as they come up
Requirements:
Enthusiastic about work and working with others in a team
Can prioritize, are disciplined, show initiative and have a flexible attitude
Pro at building IKEA furniture
6-months of customer service or distribution center experience in a high-volume environment
Cool working in a physically demanding, fast-paced, work environment
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