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Fulfilment Integration Specialist

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IKEA

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Location:
India , New Delhi

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Take direct responsibility for a customer-centric and high performing operations within the Fulfilment function by leading, steering, planning, supporting, and following up the operations, the development of the organization as well as cost optimization opportunities; accountable for a strong collaboration and cocreation with counterparts (commercial team and support functions), on both store/market area and country level.

Job Responsibility:

  • Contributing to the planning and execution of Commercial activation at the local and market level
  • Contributing to the execution of Operational Forecasting in the unit in co-operation with commercial partners, by proactively monitoring and highlighting deviations and securing high quality in the operational forecast
  • Secure correct stock accuracy in the unit by proactively monitoring and taking needed actions
  • Contributing to securing optimal Stock structure to reduce avoidable stock, resulting in healthy capacity utilization and low costs
  • Ensure that the goods flow process is executed according to standard operating procedures, including safety and quality measures
  • Collaborate with key stakeholders such as Service Fulfilment and CDC concerning the forward and reverse flow of goods, material handling, replenishment waste management, and handover of clickand-collect orders
  • Work closely with the Shop commercial team to ensure that resources are secured to handle the volume as per the forecast and commercial calendar

Requirements:

  • University degree (Logistics, Economics, Business Administration or related) or equivalent working experience in retail/home furnishing/supply chain/customer service
  • Possess good computer skills and high proficiency in Microsoft Office
  • Proven analytical and numeric skills with the ability to identify and address required actions
  • Have experience in problem-solving and process improvement
  • Good knowledge of IKEA processes (retail and/or logistics processes), tools and working methods leading to excellent operations
  • Understanding of customer’s needs, demands and expectations in the local market
  • Possessing knowledge and understanding of KPIs used for success measures for own function
  • Well versed with relevant IT systems/solutions/tools

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
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