Front Office Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
Croatia, Opatija

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

Job Responsibility:

Assist Front Office Manager in administering front office functions
Supervise Bell/Door Staff, Switchboard and Guest Services/Front Desk
Ensure efficient check in and check out process
Manage day-to-day operations and staffing levels
Handle complaints and resolve conflicts
Implement customer recognition/service program
Train staff on credit policies
Supervise daily Front Desk shift operations
Support employee development and hiring

Requirements:

High school diploma or GED
2 years experience in guest services, front desk, or related professional area
OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

What we offer:

Equal opportunity employer
Diverse and inclusive work environment
Global company with career development opportunities
Training and development programs

Additional Information:

Job Posted:
September 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Front Office Manager