Front Office Guest Service Attendant, Marriott Bonvoy

Marriott Bonvoy

Location:
Fiji

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Join Sheraton Fiji Golf & Beach Resort as a Front Office Guest Service Attendant - AYS, where your role covers customer interaction, processing guest queries, and ensuring a positive and engaging experience for all guests. Be part of an inclusive team working to provide world-class service while creating a sense of belonging.

Job Responsibility:

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices
operate telephone switchboard, process guest requests for wake-up calls, and connect and direct calls to the appropriate extension
receive, record, and relay messages accurately
log all guest requests or issues into computer, contact appropriate individual or department, and follow up with guest to ensure their request has been resolved to their satisfaction
provide information to guests about room features, property amenities, and local areas of interest
process room service orders, answer questions on menu selection, and record transactions in point-of-sale system
assist guests with accessing internet and guestroom entertainment

Requirements:

High school diploma
related work experience
eligible for individuals with working rights in Fiji

What we offer:

Equal opportunity employer
environment that values unique backgrounds and experiences
part of a global community
opportunities to be part of meaningful guest experiences

Additional Information:

Job Posted:
August 29, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Front Office Guest Service Attendant