Front Office Agent, Marriott Bonvoy

Marriott Bonvoy

Location:
Italy, Verona

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This isn’t your typical hotel job. As a multi-tasking Moxy Crew Member, you’ll be the face, the vibe, and the energy of the hotel. You’ll switch effortlessly between roles—welcoming guests at the front desk, mixing drinks at the bar, answering calls, prepping snacks, and always keeping the good vibes going.

Job Responsibility:

Greet guests with style and serve up that signature Moxy welcome drink
Manage check-ins and check-outs the Moxy way
Serve drinks, make great coffee, and operate the bar like a pro
Keep the lobby and front-of-house areas clean and “Insta-ready”
Take care of emails, phone calls, and guest queries with a smile
Assist with food prep, stock control, back-of-house cleaning
Be flexible with shifts – early, late, night, weekdays and weekends
Create fun moments and surprise activations that guests will love
Promote Marriott Bonvoy and live the Moxy brand in everything you do
Follow all health, safety, alcohol licensing and food handling rules
Support your crew mates and play your part in delivering the full Moxy experience

Requirements:

At least 1 year of experience in hospitality or service
Passion for travel, people and great design
Fluent in Italian & English (other languages = a plus!)
Knowledge of Opera / Infrasys Shiji is a bonus
Valid HACCP certification preferred
Food safety and licensing law knowledge
Social media savvy? Even better.

Nice to have:

Social media savvy? Even better.

Additional Information:

Job Posted:
June 14, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Front Office Agent