Front Desk Supervisor, Marriott Bonvoy

Front Desk Supervisor

Marriott Bonvoy

Location:
China, Ningbo

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Front Desk Supervisor position at The Westin Ningbo, responsible for guest check-ins, payment processing, room coordination, and assisting with staff management while ensuring quality service standards.

Job Responsibility:

Assist staff with expediting problem payments
Follow up with guest regarding satisfaction
Process all guest check-ins
Process all payment types
Set up accurate accounts for each guest
Anticipate sold-out situations
Block rooms in computer
Contact appropriate departments to resolve guest issues
Coordinate with Housekeeping
Review shift logs
Count bank at beginning and end of shift
Balance and drop receipts
Assist management in hiring, training, scheduling, evaluating employees
Report accidents and unsafe conditions
Ensure adherence to quality standards

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Nice to have:

Passionate
Active and takes pride in maintaining well-being
Optimistic
Adventurous

Additional Information:

Job Posted:
September 18, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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