Front Desk Sales Representative Job at Goldfish Swim School (Sylvania)

Front Desk Representative

Promotes quality customer service and processes sales and registration transacti...

Location

United States , Katy

Salary:

9.50 - 13.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

High school diploma or GED
Some college education is preferred
Two years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems
CPR, First Aid and AED certifications required

Job Responsibility

Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Conducts sales calls for prospective members
Processes student registrations using effective sales/customer service techniques
Schedules and manages birthday/pool parties
Supervises birthday party staff
Resolves customer concerns/complaints using a professional approach
Assists clients with purchases of merchandise and vending
Greets parents and students as they report to the front desk
Checks in students on the attendance tracking system
Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area

What we offer

Paid Training
Flexible Schedules
All Are Welcome
Make Waves...In Your Community
Make Waves...In Your Career
High Fives & Tropical Vibes!
Going for Gold!
Grow with Goldfish

Parttime

Sales and Customer Service Manager

Oversees the quality and success of the sales & service/front desk operations of...

Location

United States , Aliso Viejo

Salary:

22.00 - 27.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
High school diploma or GED is required
Bachelor’s degree preferred
Two or more years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems
Lifeguard, CPR/AED and First Aid certification required
Shallow water attendant highly recommended

Job Responsibility

Oversees the quality and success of the sales & service/front desk operations
Provides leadership, discipline and constructive feedback to Front Desk Representatives
Assists in directing and controlling the daily operations to ensure the school is running according to GSS standard operating procedures
Assists in the management of Front Desk staff
Provides training of Front Desk staff
Provides sales and marketing training
Trains and oversees private party staff
Gains a high level of knowledge and experience in the Links software
Holds monthly meetings with the Front Desk staff and Management
Provides a weekly summary of the Front Desk Notes

What we offer

401(k)
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Leadership roles

Parttime

Residences General Manager

The Residences General Manager at Ritz-Carlton Residences Bangkok is responsible...

Location

Thailand , Bangkok

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Business Administration, Hotel and Property Management, or related major
6 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Property Management, or related major
4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
Management license for Condominiums
Strong rooms background
Proven record in ownership management
Good understanding of engineering and maintenance requirements
Ability to communicate in Chinese
Residential management experience is an advantage

Job Responsibility

Implements high standards for all aspects of life-safety, loss-prevention, unit owner identity, and privacy protection
Operates within the constraints of the residences budget
Provides timely reporting of financial performance and projections to the Board
Manages luxury condominium facilities and all departments working within the building
Serves as a Liaison to Association shared services Directors
Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees
Implements training programs related to property management
Builds owner loyalty through proactive communication
Represents The Ritz-Carlton in all leadership actions

Fulltime

New

Hotel Guest Services Manager OEM

As a key member of the property leadership team, the Guest Services Manager is r...

Location

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Experience working in a hotel as a front desk representative (or equivalent)
Experience with major hotel brands like Marriott, Hilton, or Hyatt (highly desired)
The ability to work weekends, holidays, and evenings
The ability to ensure that hotel policies and brand standards are followed
Ability to effectively interact with people of diverse socioeconomic cultural disability and ethnic backgrounds
Ability to ensure that hotel policies, procedures and brand standards are followed
Maintain a high level of professionalism, trust and responsibility
Demonstrates exceptional attention to detail, ensuring accuracy and timeliness in all communications and documentation
Must excel in high-pressure, fast-paced environments
Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests

Job Responsibility

Assisting with the overall performance of the property’s front desk department, including guest satisfaction, brand quality assurance, budget and labor
Act as a main point of contact for guests, ensuring their needs are met efficiently and courteously
Anticipate guest needs and provide personalized service to enhance their experience
Supervise the daily operations of the front desk operations and front desk staff, including the supervision of shift closings, bank audits, and daily reports
Responsible for scheduling the Front Desk Department and adhering to company labor guidelines to ensure proper coverage
Train all front desk staff as it relates to brand and company standards to maximize service culture
Assist with sales and champion the Daily Sell Strategy
Assist with the implementation of front office programs to enhance the experience and enjoyment of the guests stay
Responsible for maintaining compliance and remaining up to date on new initiatives for the brand and company
Inspect and ensure that safety and security standards are being maintained

What we offer

Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Competitive Compensation with incentives
401K Savings Plan with 50% matching funds
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development

Fulltime

New

Hotel Guest Services Manager OEM

As a key member of the property leadership team, the Guest Services Manager is r...

Location

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Experience working in a hotel as a front desk representative (or equivalent)
Experience with major hotel brands like Marriott, Hilton, or Hyatt (highly desired)
The ability to work weekends, holidays, and evenings
The ability to ensure that hotel policies and brand standards are followed
Ability to effectively interact with people of diverse socioeconomic cultural disability and ethnic backgrounds
Ability to ensure that hotel policies, procedures and brand standards are followed
Maintain a high level of professionalism, trust and responsibility
Demonstrates exceptional attention to detail, ensuring accuracy and timeliness in all communications and documentation
Must excel in high-pressure, fast-paced environments
Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests

Job Responsibility

Assisting with the overall performance of the property’s front desk department, including guest satisfaction, brand quality assurance, budget and labor
Act as a main point of contact for guests, ensuring their needs are met efficiently and courteously
Anticipate guest needs and provide personalized service to enhance their experience
Supervise the daily operations of the front desk operations and front desk staff, including the supervision of shift closings, bank audits, and daily reports
Responsible for scheduling the Front Desk Department and adhering to company labor guidelines to ensure proper coverage
Train all front desk staff as it relates to brand and company standards to maximize service culture
Assist with sales and champion the Daily Sell Strategy
Assist with the implementation of front office programs to enhance the experience and enjoyment of the guests stay
Responsible for maintaining compliance and remaining up to date on new initiatives for the brand and company
Inspect and ensure that safety and security standards are being maintained

What we offer

Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Competitive Compensation with incentives
401K Savings Plan with 50% matching funds
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development

Fulltime