Front Desk Manager, Marriott Bonvoy

Front Desk Manager

Marriott Bonvoy

Location:
United States, Redmond

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

27.50 - 35.10 USD / Hour

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Job Description:

Entry level management position responsible for leading and assisting with the successful completion of daily shift requirements, managing front office areas, ensuring guest and employee satisfaction, and completing financial and administrative duties.

Job Responsibility:

Utilizes interpersonal and communication skills to lead, influence, and encourage others
Serves as a role model to demonstrate appropriate behaviors
Ensures exceptional customer service
Handles guest problems and complaints seeking assistance from supervisor
Observes staffing levels to ensure guest service, operational needs and financial objectives are met
Supports training of staff on adherence to all credit policies and procedures
Implements customer recognition/service programs
Identifies the developmental needs of others and provides coaching, mentoring, and guidance

Requirements:

High school diploma or GED
1 year experience in the guest services, front desk, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major

Nice to have:

Advocates sound financial/business decision making
Develops specific goals and plans to prioritize, organize, and accomplish work
Ability to handle complaints, disputes, grievances, and conflicts
Sets a positive example for guest relations

What we offer:

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
coverage for medical, dental, vision insurance
health care flexible spending account
life insurance
disability insurance
accident insurance
adoption expense reimbursements
paid parental leave
educational assistance

Additional Information:

Job Posted:
October 18, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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