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Front Desk Manager

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Four Seasons

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Location:
United States of America , Santa Fe

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Regular Full-Time Front Desk Manager position at Four Seasons Resort Rancho Encantado Santa Fe. The role involves leading the Rooms team, delivering exceptional guest experiences, and upholding luxury standards in a high-desert resort setting.

Job Responsibility:

  • Oversee all Front of House Rooms operations, including Front Desk Agents and Bell Attendants
  • Uphold Four Seasons luxury standards, placing the guest experience at the center of all decisions
  • Ensure Front Desk operations adhere to all financial, credit, and audit procedures
  • Actively support operations with a hands-on approach, leading by example
  • Drive room revenue, cost efficiencies, and guest satisfaction through innovation and adaptability
  • Demonstrate strong business acumen, achieving financial goals through effective labor management and control of supplies and operating expenses

Requirements:

  • Minimum of 3 years of hotel management experience
  • luxury hospitality experience preferred
  • Familiarity with Opera PMS strongly preferred
  • Strong communication skills with proficiency in both English and Spanish preferred
  • Flexible schedule- availability to work evenings, weekends, and holidays
  • Ability to stand for extended periods

Nice to have:

  • luxury hospitality experience
  • Familiarity with Opera PMS
  • proficiency in both English and Spanish
What we offer:
  • Free and discounted stays at 135 Four Seasons locations worldwide
  • Global growth opportunities
  • Food & beverage and spa discounts
  • Free employee meals
  • Complimentary employee parking
  • Comprehensive training & development
  • Medical benefits, including parental leave
  • 401(k) Retirement Plan
  • PTO + sick leave pay
  • A culture that breeds success and rewards
  • Competitive salary

Additional Information:

Job Posted:
February 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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