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Front Desk Coordinator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Saint Louis Park

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a dedicated Front Desk Coordinator to join our team on a contract basis in Saint Louis Park, Minnesota. This role is essential in providing outstanding customer service and administrative support to both visitors and staff. You will play a key part in ensuring smooth day-to-day operations at the front desk and assisting with various city services.

Job Responsibility:

  • Welcome and direct visitors to the appropriate departments, ensuring a friendly and detail-oriented experience
  • Process credit card transactions for city services, including utility billing and recreational program payments
  • Assist customers with inquiries related to city services, providing clear and helpful information
  • Maintain and support the self-service center for public use, ensuring all equipment is functional and accessible
  • Manage incoming and outgoing mail, including sorting, stuffing envelopes, and preparing items for distribution
  • Handle duplication and scanning tasks for both in-house and contracted needs
  • Answer and manage multi-line phone systems, directing calls to the appropriate staff or departments
  • Support internal teams by addressing service requests and coordinating administrative tasks
  • Provide excellent service to challenging customers while maintaining a detail-oriented approach and composure

Requirements:

  • Previous front desk or receptionist experience in a fast-paced environment
  • Strong communication skills and the ability to handle customer inquiries with patience and clarity
  • Proficiency in using computer software like Microsoft Teams, SharePoint, and online transaction systems
  • Ability to manage multi-line phone systems efficiently
  • Experience handling financial transactions, including credit card processing
  • Familiarity with mail sorting and other administrative tasks
  • Comfortable working onsite and interacting with a diverse range of people
  • Exceptional organizational skills and attention to detail
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 07, 2026

Work Type:
On-site work
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