French Speaking Customer Service Representative Job at Foundever

Temporary French Speaking Customer Service Representative

We are looking for creative sales minded enthusiastic individuals to join our fa...

Location

United Kingdom

Salary:

23809.50 GBP / Year

Foundever

Expiration Date

Until further notice

Requirements

Strong verbal and written communication skills ability to research and find answers to consumer questions
Ability to work under pressure
Excellent interpersonal and communication skills (verbal & written) in French and English
Past sales experience in a retail environment is preferred
Ability to communicate clearly and effectively and understand customer needs
Ability to multitask while recording details of the contact
Ability to provide excellent customer service while understanding the impact of quality targets showing propensity to continuous learning and development
Ability to work in a fast-paced environment while under pressure engaging with brand loyalty and client goals
Working knowledge of Windows and computer usage as demonstrated in the interview process
Basic typing skills on a PC keyboard equal to 35 words per minute consistent accuracy

Job Responsibility

Supporting customers in French and English
Providing clear and excellent order support to existing or new customers, ensuring a high customer satisfaction and CSAT
Supporting customers and making sales through inbound, emails and chat
Contacting existing customers via outbound calls
Responding to general SONOS product queries with customers
Delivering sales through customer experience and recognising sales opportunities to drive conversion
Utilizing proper CRM tools and systems complete with ownership of the customers support journey while ensuring a positive image of the company
Working as part of a team

What we offer

2 weeks training plus 2 weeks nesting period (fully paid)
Brilliant and supportive culture
Balanced work-life pattern
Competitive salary
Place where 84% of people grow

Fulltime

Project Coordinator, In-Service Implementation Team - Business Aviation

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

minimum of two (2) years of experience in Customer Service activities
bachelor’s degree or equivalent experience
customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and/or Suppliers and maintain mutually beneficial customer relations
previous experience in aircraft industry customer service (asset)
very good knowledge using tools such as Microsoft Suite applications, excel, Outlook, Internet, Access database & SAP
comfortable communicating in French and English (speaking and writing)

Job Responsibility

Coordinate and plan logistical needs in accordance with aircraft maintenance schedules or based on logistic plan agreed upon between Supplier/BA based on established capacity
Be the focal point for Service Bulletins with dedicated schedules for customers, Continuing Airworthiness Campaigns (CAW), Optional & Recommended Service bulletins as well as manage special projects
Liaise with customers, Bombardier Aerospace (BA) Parts Services department, suppliers, partners and BA authorized service centers/facilities to ensure flawless execution and deliverables are met on time per schedule
Track component, SB penetration rates and incorporation status in the fleet
Provide internal and external fleet visibility and/or progression upon request
Seek cross-functional support and swift resolution to in-service customer fielding issues
Support program level in-service change management decisions
manage project work-scopes and our customer base
Consult with the Product Change Management team to drive implementation strategies
Interface with multiple internal and external groups and represent the Customer Services position

French-speaking Customer Service Representative - Order Management

Are you ready to take charge of your career and contribute to a dynamic sales te...

Location

Hungary , Budapest

Salary:

Not provided

Bio-Rad Laboratories

Expiration Date

Until further notice

Requirements

Excellent communication skills in English and French
Strong customer services experience within a fast paced, corporate environment
Experience in a customer facing role, including order processing
Good MS Office skills
Knowledge of SFDC and SAP desired
Accurate and fast data entry skills
Excellent organization skills

Job Responsibility

Empower Transactional Success: ensuring smooth order entry and maintaining its quality
Order Management Master: handle orders from diverse channels like EDI, Esker, online, punchout, and customer-specific platforms
Customer-Centric Excellence: provide unwavering support to clients in the dedicated region, answering queries and ensuring orders are handled accurately
Innovate and Enhance: be at the forefront of process improvements, contributing innovative ideas to elevate customer experiences

What we offer

Life and accident insurance
Private Health Care Services – unlimited examinations, checkups in numerous specialties free of charge
Competitive salary and cafeteria
100% commuting allowance for non Budapest residents
Annual bonus
Annual salary review
Marriage and childbirth allowance
School start allowance
Loyalty award
Employee Referral Program with remarkable referral bonus

Project Coordinator, In-Service Implementation Team - Business Aviation

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

minimum of two (2) years of experience in Customer Service activities
bachelor’s degree or equivalent experience
customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and/or Suppliers and maintain mutually beneficial customer relations
previous experience in aircraft industry customer service (asset)
very good knowledge using tools such as Microsoft Suite applications, excel, Outlook, Internet, Access database & SAP
comfortable communicating in French and English (speaking and writing)

Job Responsibility

Coordinate and plan logistical needs in accordance with aircraft maintenance schedules or based on logistic plan agreed upon between Supplier/BA based on established capacity
Be the focal point for Service Bulletins with dedicated schedules for customers, Continuing Airworthiness Campaigns (CAW), Optional & Recommended Service bulletins as well as manage special projects
Liaise with customers, Bombardier Aerospace (BA) Parts Services department, suppliers, partners and BA authorized service centers/facilities to ensure flawless execution and deliverables are met on time per schedule
Track component, SB penetration rates and incorporation status in the fleet
Provide internal and external fleet visibility and/or progression upon request
Seek cross-functional support and swift resolution to in-service customer fielding issues
Support program level in-service change management decisions
manage project work-scopes and our customer base
Consult with the Product Change Management team to drive implementation strategies
Interface with multiple internal and external groups and represent the Customer Services position