French Customer Service Supervisor Job at Office Angels (Ashford)

French Customer Service Supervisor

Lead a dynamic team and provide exceptional customer service in a fast-paced env...

Location

United Kingdom , Ashford

Salary:

35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Fluency in French and English (written and spoken)
Proven experience in a customer service role
Experience in a supervisory or leadership position
Exceptional communication and interpersonal skills
Strong problem-solving abilities
Customer-first mindset
Ability to multitask and thrive under pressure

Job Responsibility

Lead and mentor a team of talented customer service agents
Oversee daily operations and ensure team meets performance targets
Foster a positive and collaborative team environment
Handle customer inquiries and resolve issues promptly
Implement training programmes to enhance team skills
Monitor team performance and provide constructive feedback
Collaborate with other departments to improve processes and customer satisfaction

What we offer

Free on-site parking
24 days annual leave + Bank holidays
Development opportunities to grow skills and career

Fulltime

Remote Bilingual Customer Service Representative – Loyalty Program

Are you passionate about delivering exceptional customer service? Do you thrive ...

Location

Canada , Toronto

Salary:

20.00 CAD / Hour

Randstad

Expiration Date

February 16, 2026

Requirements

Bilingual agents fluent in English and French
with a STABLE work history
at least 2.5 years of on-phone customer service experience / call center experience
Tech-Savvy: Comfortable using Outlook, Teams, Excel, and CRM/call center software
Strong Problem-Solving Skills: Ability to adapt and provide solutions to customer needs
Positive & Professional Attitude: Maintain a friendly tone and handle calls with empathy and patience
Open to Feedback & Growth: Willingness to learn and apply coaching for continuous improvement
Internet Connection: A wired internet connection is required (WiFi is not encouraged)
Successful candidates need to clear the Criminal and Credit check during onboarding

Job Responsibility

Assist customers across Canada with loyalty program redemptions, order status inquiries, fraud concerns, and account updates
Provide site navigation support and answer general account questions
Process transactions and ensure accurate documentation of all interactions
Deliver exceptional customer service with a professional and friendly approach
Collaborate with team members and supervisors to enhance service quality
Apply feedback to continuously improve performance
Communicate effectively in both English and French to support a bilingual customer base

What we offer

Work-Life Balance: Enjoy the flexibility of a 100% remote role with no office days
Comprehensive Benefits: Upon achieving permanent status, receive 100% employer-paid health care, an EAP, a pension plan, paid holidays (including your birthday!), vacation, and additional care days
Career Growth: This contract is designed to lead to a permanent offer with enhanced benefits, an attractive bonus structure, and amazing career opportunities for promotion and training
Competitive Pay & Bonuses: Start at $20/hour with a potential increase after 6 months based on performance. Earn additional rewards through a bonus program based on quality and call handling
Recognition Program: Earn points to exchange for gift cards or credits
Training & Development: Receive 3 weeks of dedicated training to set you up for success

Fulltime

French Customer Service Supervisor

Are you passionate about leading a dynamic team and providing exceptional custom...

Location

United Kingdom , Ashford

Salary:

35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Fluency in French and English (written and spoken)
Proven experience in a customer service role, with experience in a supervisory or leadership position
Exceptional communication and interpersonal skills
Strong problem-solving abilities and a customer-first mindset
A knack for multitasking and thriving under pressure

Job Responsibility

Lead and mentor a team of talented customer service agents, ensuring they excel in delivering fantastic service
Oversee daily operations, ensuring that our team meets and exceeds performance targets
Foster a positive and collaborative team environment where everyone feels valued and motivated
Handle customer inquiries and resolve issues promptly, ensuring a seamless experience for customers
Implement training programmes to enhance team skills and knowledge
Monitor team performance and provide constructive feedback to help individuals grow
Collaborate with other departments to improve processes and customer satisfaction

What we offer

Hybrid work
Free on-site parking
24 days annual leave + Bank holidays
Development opportunities to grow your skills and career

Fulltime

French Customer Service Supervisor

Are you passionate about leading a dynamic team and providing exceptional custom...

Location

United Kingdom , Ashford, Kent

Salary:

35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Fluency in French and English (written and spoken)
Proven experience in a customer service role, with experience in a supervisory or leadership position
Exceptional communication and interpersonal skills
Strong problem-solving abilities and a customer-first mindset
A knack for multitasking and thriving under pressure

Job Responsibility

Lead and mentor a team of talented customer service agents, ensuring they excel in delivering fantastic service
Oversee daily operations, ensuring that our team meets and exceeds performance targets
Foster a positive and collaborative team environment where everyone feels valued and motivated
Handle customer inquiries and resolve issues promptly, ensuring a seamless experience for customers
Implement training programmes to enhance team skills and knowledge
Monitor team performance and provide constructive feedback to help individuals grow
Collaborate with other departments to improve processes and customer satisfaction

What we offer

Hybrid work
Free on-site parking
24 days annual leave + Bank holidays
Development opportunities to grow your skills and career

Fulltime

French Customer Service Supervisor

Are you passionate about leading a dynamic team and providing exceptional custom...

Location

United Kingdom , Ashford, Kent

Salary:

35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Fluency in French and English (written and spoken)
Proven experience in a customer service role
Experience in a supervisory or leadership position
Exceptional communication and interpersonal skills
Strong problem-solving abilities
A customer-first mindset
A knack for multitasking and thriving under pressure

Job Responsibility

Lead and mentor a team of talented customer service agents
Oversee daily operations and ensure team meets performance targets
Foster a positive and collaborative team environment
Handle customer inquiries and resolve issues promptly
Implement training programmes to enhance team skills
Monitor team performance and provide constructive feedback
Collaborate with other departments to improve processes and customer satisfaction

What we offer

Free on-site parking
25 days annual leave + Bank holidays
Development opportunities to grow skills and career

Fulltime

Parts Clerk

Randstad Operational is actively seeking a Bilingual Parts Clerk for a full-time...

Location

Canada , Baie-d'Urfé

Salary:

26.00 - 30.00 CAD / Hour

Randstad

Expiration Date

February 23, 2026

Requirements

Essential Bilingualism (French and English) for communication with customers and suppliers
Excellent communication skills and a keen sense of customer service
Strong knowledge of parts and accessories for equipment (automotive, agricultural, construction, etc.)
Proficiency with computerized systems (ERP, inventory management, MS Office)
Autonomy, resourcefulness, and the ability to solve problems efficiently
Strong organizational skills and attention to detail for inventory management
Ability to work effectively in a team in a dynamic Manufacturing & Logistics environment

Job Responsibility

Respond to customers (mechanics and external clients) in a professional, courteous, and timely manner
Process orders: prepare customer and mechanic orders, including picking and packaging the necessary parts
Research special or out-of-stock parts using catalogs and computerized inventory systems
Place parts orders with our suppliers and ensure rigorous follow-up
Prepare and submit accurate price quotes to clients
Conduct proactive follow-ups on customer orders to guarantee their satisfaction
Actively participate in the sales of parts and accessories
Maintain parts inventory, ensure stock accuracy, and participate in cycle counting
Perform all other related tasks as requested by the immediate supervisor to support Manufacturing & Logistics operations

What we offer

Comprehensive group insurance package: medical, paramedical (massage, osteopath), life, long-term disability, vision, and dental care
Group retirement savings plan (RRSP) with a generous employer contribution
4 additional days off per year
Annual allowance for work equipment (safety gear, uniform)
Access to ongoing training to develop your Parts Clerk skills
Participation in company events, fostering team spirit

Fulltime

!

Remote Bilingual Customer Service Representative

Are you passionate about delivering exceptional customer service? Do you thrive ...

Location

Canada , Edmonton

Salary:

20.00 CAD / Hour

Randstad

Expiration Date

February 16, 2026

Requirements

Bilingual (English & French): Fluent in both languages, with strong verbal and written communication skills (ESSENTIAL)
Minimum of 2.5 years of on-phone customer service/call center experience (REQUIRED)
Stable Work History: A stable resume with a record of successful, long-term work. (Required)
Tech-Savvy: Comfortable using Outlook, Teams, Excel, and CRM/call center software
Strong Problem-Solving Skills: Ability to adapt and provide solutions to customer needs
Positive & Professional Attitude: Maintain a friendly tone and handle calls with empathy and patience
Open to Feedback & Growth: Willingness to learn and apply coaching for continuous improvement
Internet Connection: A wired internet connection is required (WiFi is not encouraged)
Successful candidates need to clear the Criminal and Credit check during onboarding

Job Responsibility

Assist customers across Canada with loyalty program redemptions, order status inquiries, fraud concerns, and account updates
Provide site navigation support and answer general account questions
Process transactions and ensure accurate documentation of all interactions
Deliver exceptional customer service with a professional and friendly approach
Collaborate with team members and supervisors to enhance service quality
Apply feedback to continuously improve performance
Communicate effectively in both English and French to support a bilingual customer base

What we offer

Work-Life Balance: Enjoy the flexibility of a 100% remote role with no office days
Comprehensive Benefits: Upon achieving permanent status, receive 100% employer-paid health care, an EAP, a pension plan, paid holidays (including your birthday!), vacation, and additional care days
Career Growth: This contract is designed to lead to a permanent offer with enhanced benefits, an attractive bonus structure, and amazing career opportunities for promotion and training
Competitive Pay & Bonuses: Start at $20/hour with a potential increase after 6 months based on performance. Earn additional rewards through a bonus program based on quality and call handling
Recognition Program: Earn points to exchange for gift cards or credits
Training & Development: Receive 3 weeks of dedicated training to set you up for success

Fulltime

Customer Service Specialist I EIMEA

As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL...

Location

United Kingdom , Milton Keynes

Salary:

Not provided

H.B. Fuller

Expiration Date

Until further notice

Requirements

Entry level position
0 to 2 Years’ Experience
High school degree
commercial school education
Fluency in written and spoken English and/or at least one other major language – Chinese, Spanish, German, Dutch, French, Turkish, Greek, French etc
Strong computer competency with high MS Office suite proficiency
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively meet customer demands and deadlines
Strong problem-solving skills

Job Responsibility

For the defined customer area/portfolio, manage all aspects of order cycle, such as Entry, Maintenance, Confirmation, Follow-up to ensure customer satisfaction and hassle-free interface with customers
Handle in a professional manner all Customer interaction and coordinate the final customer response
Communicate with Customers whenever there are changes that might affect their order
SAP administration: update in a timely manner customer master, CoA, invoice query resolutions, customer complaints etc
Liaise regularly with other functions such as Finance, Logistics, SC, & Sales, to ensure OTIF delivery to our customers
Work proactively to ensure all local SHE objectives are achieved, whilst working in compliance with SHE regulations
Control of consignment stocks, where appropriate
Completion of customer portals, where appropriate
Build and/or improve on lasting relationship with customers through knowledgeable communication
Exercise ownership in performance of duties. Seek problem resolutions using appropriate resources in a timely manner while minimizing cost impact to company

French Customer Service Supervisor

Office Angels

Location:
United Kingdom , Ashford

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
November 17, 2025

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Location:United Kingdom , Ashford

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:November 17, 2025

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Job Posted:
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