French customer care agent Job at Randstad (Remote all over Greece, Attica)

Customer Care Analyst

The Customer Care Analyst is responsible for demonstrating high-quality reputati...

Location

Canada , Laval

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor's degree in marketing or communications preferred
3+ years' experience in Customer Relations or Reputation Management
Focus on Social Media experience is preferred
Proven ability to correspond on social media platforms with proper grammar, spelling, and rules of composition
Proven ability to effectively communicate with customers over the phone in a professional manner
Experienced in managing call center operations, including monitoring queues, ensuring SLA adherence, and optimizing team performance
Demonstrated Advanced Troubleshooting Skills: Proficient in handling complex cases by taking ownership of testing, diagnosing root cause issues, and collaborating with internal teams to implement solutions
Communication and Interpersonal Skills: Strong written and verbal communication skills across social media and phone interactions, with excellent grammar, active listening, and comprehension
Skilled in utilizing digital analytics to develop data-driven strategies that improve service level agreements (SLAs) and enhance customer satisfaction
Skilled in interpreting data insights to identify trends, inform decision-making, and develop effective strategies that drive performance and business outcomes

Job Responsibility

Utilize digital analytics to enhance performance and customer satisfaction
Address advanced customer inquiries via phone, email, and chat
Manage complex inquiries beyond first-level capabilities
Conduct daily audits and quality checks on cases and calls
Ensure timely responses to inquiries, adhering to SLAs
Maintain prompt response times for social media interactions
Oversee phone queues and manage call overflow
Use Genesys status indicators appropriately
Report errors in Salesforce cases promptly
Adhere to marketing initiatives and organizational policies

What we offer

Group Insurance Program: health and dental care, long-term disability, life insurance, health spending account
Pension Plan
Share Purchase Plan
Paid Time Off: vacation days, sick days, and personal days
Employee Discounts
Training and Development: workshops, seminars, and online courses
Recognition and Rewards
Mentorship Program
Scholarship Program

Fulltime

Health Services Support Agent

Join a global leader in insulin delivery and diabetes technology. We design, man...

Location

Portugal , Porto

Salary:

Not provided

Atlean World

Expiration Date

Until further notice

Requirements

Fluent, verbal and written, in French and English
Strong customer service skills with a focus on empathy and problem-solving
Experience in technical support or healthcare-related fields is preferred
Ability to manage multiple tasks and work effectively in a fast-paced environment
Excellent communication skills and attention to detail

Job Responsibility

Provide exceptional customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to patients across European markets
Deliver technical support and troubleshooting for medical diabetes devices and accessories
Assist patients with product usage through multichannel support (calls, email, chat, SMS)
Manage order intake, renewals, and documentation in compliance with guidelines
Apply active listening and empathy in sensitive situations
Follow defined procedures and scripts to ensure regulatory and safety standards

What we offer

Be part of a multicultural, welcoming team that values your ideas and growth
Work from our office in Porto, one of Europe’s most vibrant cities
Opportunities to develop professionally and gain experience with cutting-edge tech products
Enjoy a supportive environment where your work truly makes a difference
Relocation package included
Your flight is on us – we’ll get you safely to Portugal
Warm welcome at the airport and help to settle in
Comfortable accommodation in shared apartments
Free Portuguese lessons to get you speaking like a local
Plenty of activities to enjoy: football matches, surf lessons, beach barbecues and cultural events

Fulltime

New

Customer Care Agent – Payments & Fintech, French speaker

Are you a French-speaking Customer Care professional with a passion for helping ...

Location

Bulgaria , Sofia; Varna

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

Fluency in French
Good command of English, both written and spoken
Strong communication skills
Customer-focused attitude
Good attention to detail
Confidence working with systems and tools
Curiosity and willingness to learn about fintech products

Job Responsibility

Be the friendly and professional voice of myPOS for French-speaking customers via chat, email, and phone
Support customers with questions about payments, accounts, and products
Guide users through solutions
Work closely with internal teams such as Payments, Risk, and KYC to resolve cases efficiently
Turn every interaction into a positive experience
Share customer feedback and insights

What we offer

Annual salary reviews
Performance bonuses
Access to myPOS Academy and LinkedIn Learning
Annual personal development budget
Refer-a-friend bonus
Team events, social activities, and international networking
25 days paid annual leave, plus 1 extra day each year (up to 30)
Premium health insurance, including dental and optical cover
200 BGN monthly meal vouchers
Fully covered Multisport card

Fulltime

New

Customer Care Agent

We’re looking for a Customer Care Specialist who is passionate about delivering ...

Location

Spain , Barcelona

Salary:

Not provided

Spendesk

Expiration Date

Until further notice

Requirements

2+ years in customer support for a SaaS, fintech, or similar product-led company
Outstanding written communication in English and French
Collaborative mindset and strong team spirit
Strong troubleshooting mindset: ability to break down problems, test hypotheses, and clearly document steps and findings
Empathy and patience under pressure
Familiarity with modern support and collaboration tools (e.g., Zendesk/Intercom, Jira, Salesforce, Notion, Slack)
Process-oriented, with experience improving documentation and quality standards
Strong sense of ownership

Job Responsibility

Own customer conversations across email and live chat, from first response to resolution, with a focus on clarity, empathy, and speed
Troubleshoot functional, account, and configuration issues
reproduce bugs
and collaborate with various stakeholders for escalations and fixes
Monitor and meet team SLAs and quality standards (first response time, time to resolution, CSAT, Quality Assurance)
Maintain and improve macros, and internal runbooks to drive self-serve resolution and consistency
Identify recurring issues and surface insights that inform product improvements and UX fixes
Partner with Care Operations and BPO teams to align on process and quality, ensuring consistent customer experiences
Contribute to incident communications during outages or degradations, coordinating updates and resolutions
Champion the voice of the customer (VoC) in cross-functional forums and participate to continuous improvement initiatives

What we offer

Flexible on-site and remote policy (up to 4 days per month + 3 non-consecutive weeks per year)
Alan health insurance (fully covered by Spendesk)
Meal vouchers through Edenred (€6 per working day)
100% reimbursement on public transportation subscription
Access to Moka.care for emotional and mental health wellbeing
28 days of holidays
Latest Apple equipment
Great office snacks to fuel your day

Fulltime

New

Electrical Engineer

Looking for a role with variety, stability, and a great team environment? Join o...

Location

United Kingdom , Putney Bridge

Salary:

38000.00 - 39000.00 GBP / Year

Vox Consultants

Expiration Date

Until further notice

Requirements

Qualification in or knowledge of Electrical Building Services
Time-served Engineer with relevant post-qualification experience in a similar environment
Ability to multi-task across electrical and general building disciplines
Good organisational skills with the ability to coordinate and guide others
Strong communication skills — able to explain technical issues clearly to both technical and non-technical staff
Ability to prioritise workload and work independently with minimal supervision
Experience working within a Building Maintenance Organisation
Basic supervision of maintenance contractors
Understanding of user requirements and the principles behind various maintenance regimes
Working knowledge of Health & Safety requirements and relevant current legislation

Job Responsibility

Perform the repair, maintenance, and installation of electrical systems and associated plant equipment across the campus, ensuring they meet safety standards and statutory compliance
Conduct regular inspections and preventative maintenance on electrical systems and related building services, such as HVAC, fire alarm systems, and lifts, to ensure optimal operation
Quickly diagnose and resolve electrical faults to minimise downtime, ensuring timely repairs and maintaining service continuity
Ensure all maintenance work adheres to relevant health and safety regulations and current legislation to maintain a safe working environment
Maintain accurate and up-to-date records of maintenance activities, repairs, and equipment performance, providing clear documentation for management and clients
Work collaboratively with colleagues, clients, and contractors to deliver high-quality service and ensure effective communication of engineering and building issues impacting service delivery.

What we offer

26 days annual leave (excluding public holidays)
Oncall - Paid at Minimum 4 Hours

Fulltime

New

Customer Service Consultant

Customer Service Consultant role at Bravissimo, an award-winning, multi-channel ...

Location

United Kingdom , Warwick

Salary:

Not provided

Bravissimo

Expiration Date

Until further notice

Requirements

Hardworking
Good attention to detail
Real enthusiasm for the role
Genuine love for speaking to people
Willingness to go the extra mile to help others
Confidence in oneself
Enjoyment of the work
Flexibility to work early, middle and late shifts
Willingness to join a weekend working rota
Genuine occupational requirement for post holders to be female (covered under Schedule 9, Part 1, of the 2010 Equality Act)

Job Responsibility

Answering telephones
Responding to live chat messages
Having video fitting calls
Giving expert fitting and style advice to customers across product ranges (lingerie, swimwear, nightwear)
Processing orders on computer system
Answering customer emails and social media messages
Helping to make a real difference for customers

What we offer

Up to 25 days holiday
Opportunity to buy up to 5 additional days holiday each year
Access to free and confidential 24/7 employee support from Retail Trust
50% discount on full priced items for you, your family & friends, up to a limit
Healthcare Cash Plan for you and up to 4 children through Medicash
Employer pension contributions up to 6% (depending on length of service)
Life Assurance
Great training and learning resources
Long service awards after 5 years' service
Access to new and upcoming products with opportunity to provide feedback

Fulltime

New

Programme Management Office AVP

Join us as a Programme Management Office AVP at Barclays, where you will spearhe...

Location

India , Pune

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Graduate /Postgraduate with good hands-on experience in Portfolio Governance & Control
Good communication skills (written & Oral)
Stakeholders’ management, at senior level
Working knowledge of JIRA tool, Project Management Tools
Good working knowledge on MS PowerPoint and MS Excel

Job Responsibility

Facilitate portfolio prioritisation, ensuring the portfolio is compliant with the established control framework
Support the effective governance of the portfolio
Monitor portfolio performance
Facilitate the management of the portfolio Book of Work
Oversight of change delivery to ensure alignment with relevant policies and standards
Review, resolve, manage and escalate portfolio risks and issues
Engage and influence all stakeholders
Support an environment of effective delivery
Operate as a source of best practice guidance and expertise

Fulltime

New

Senior HR Business Partner

As the Senior HR Business Partner, you’ll play a critical role in shaping how we...

Location

United States , Palo Alto

Salary:

165000.00 - 175000.00 USD / Year

Glean

Expiration Date

Until further notice

Requirements

7+ years of HRBP or generalist experience in high-growth or technology organizations with managing GTM and G&A relationships
Track record of direct partnership with business leaders on talent, culture, and organizational change
Strong analytical skills and experience using data to inform decision-making (Google Sheets / Excel proficiency preferred)
Comfortable in ambiguous, fast-paced environments where needs evolve quickly
Demonstrated influence without authority across cross-functional partners
Self-driven, autonomous, and a team player
Strong problem-solving skills, ability to analyze data, understand trends, and develop recommendations for action based on the analysis

Job Responsibility

Partner closely with GTM and G&A leaders to align team structures, capabilities, and workflows to business goals and product priorities
Translate the needs of a dynamic technical organization into forward-looking talent strategies that support innovation, velocity, and long-term scalability
Anticipate organizational challenges and proactively design strategic org interventions—from role clarity and team design to leadership coaching and change planning
Use data to diagnose organizational health and influence decisions around team effectiveness, retention, engagement, and performance
Guide leaders through complex transitions, including scaling, restructuring, and cross-functional change—ensuring strong change narratives and employee clarity
Embed with your client group to provide on-the-ground leadership coaching, ensuring managers are supported, upskilled, and aligned on expectations
Collaborate across People teams (e.g., Talent, L&D, Total Rewards) to deliver integrated solutions that improve the employee experience and business outcomes

What we offer

Medical, Vision, and Dental coverage
generous time-off policy
opportunity to contribute to your 401k plan
home office improvement stipend
annual education and wellness stipends
vibrant company culture through regular events
healthy lunches daily

Fulltime

French customer care agent

Randstad

Location:
Greece , Remote all over Greece, Attica

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 20, 2025

Expiration:
December 30, 2025

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French customer care agent

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Location:Greece , Remote all over Greece, Attica

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:May 20, 2025

Expiration:December 30, 2025

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Location:
Greece , Remote all over Greece, Attica

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
May 20, 2025

Expiration:
December 30, 2025