French Credit Controller Job at Office Angels (Ashford, Kent)

French Credit Controller

Our client, a leading organisation based in Ashford, is seeking a motivated indi...

Location

United Kingdom , Ashford, Kent

Salary:

26000.00 - 28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Working knowledge of credit control
Fluent English and French to business level
Oracle experience and knowledge preferred
Proficient in using Excel spreadsheets, Outlook, and Word
Basic accounting knowledge

Job Responsibility

Contact past due customers via phone, email or letter to collect past due balances
Analyse assigned portfolio to identify delinquent/past due or at-risk collection accounts
Monitor credit holds and account status and credit availability
Reconcile customer accounts
Research and resolve disputed invoice balances/customer deductions
Negotiate prompt payment for delinquent customers and/or arrange payment instalments
Conduct Cash application and credit memo research
Provide invoices, credit memos, statements, packing lists and proof of delivery upon request
Research and resolve tax disputes and obtain valid exemption certificates from customers, including providing corrected invoices
Provide trade reference requests on demand

What we offer

25 days annual leave + Bank holidays, 28 days annual leave after 5 years service
Matched pension contribution of 6%
4x Life Assurance
Free breakfast/lunch everyday
Easter eggs, Christmas hampers, Yoga classes

Fulltime

French speaking Credit Controller

Our client, a leading organisation based in Ashford, is seeking a motivated indi...

Location

United Kingdom , Ashford, Kent

Salary:

26000.00 - 28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Working knowledge of credit control
Fluent English and French to business level
Oracle experience and knowledge preferred
Proficient in using Excel spreadsheets, Outlook, and Word
Basic accounting knowledge

Job Responsibility

Contact past due customers via phone, email or letter to collect past due balances
Analyse assigned portfolio to identify delinquent/past due or at-risk collection accounts
Monitor credit holds and account status and credit availability
Reconcile customer accounts
Research and resolved disputed invoice balances/customer deductions
Negotiate prompt payment for delinquent customers and/or arrange payment instalments
Conduct Cash application and credit memo research
Provide invoices, credit memos, statements, packing lists and proof of delivery upon request
Research and resolve tax disputes and obtain valid exemption certificates from customers, including providing corrected invoices
Provide trade reference requests on demand

What we offer

25 days annual leave + Bank holidays, 28 days annual leave after 5 years service
Matched pension contribution of 6%
4x Life Assurance
Free breakfast/lunch everyday
Easter eggs, Christmas hampers, Yoga classes

Fulltime

French Credit Controller

Our client, a leading organisation based in Ashford, is seeking a motivated indi...

Location

United Kingdom , Ashford, Kent

Salary:

26000.00 - 28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Working knowledge of credit control
Fluent English and French to business level
Oracle experience and knowledge preferred
Proficient in using Excel spreadsheets, Outlook, and Word
Basic accounting knowledge

Job Responsibility

Contact past due customers via phone, email or letter to collect past due balances
Analyse assigned portfolio to identify delinquent/past due or at-risk collection accounts
Monitor credit holds and account status and credit availability
Reconcile customer accounts
Research and resolved disputed invoice balances/customer deductions
Negotiate prompt payment for delinquent customers and/or arrange payment instalments
Conduct Cash application and credit memo research
Provide invoices, credit memos, statements, packing lists and proof of delivery upon request
Research and resolve tax disputes and obtain valid exemption certificates from customers, including providing corrected invoices
Provide trade reference requests on demand

What we offer

25 days annual leave + Bank holidays, 28 days annual leave after 5 years service
Matched pension contribution of 6%
4x Life Assurance
Free breakfast/lunch everyday
Easter eggs, Christmas hampers, Yoga classes

Fulltime

French Credit Controller

Our client, a leading organisation based in Ashford, is seeking a motivated indi...

Location

United Kingdom , Ashford

Salary:

26000.00 - 28000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Working knowledge of credit control
Fluent English and French to business level
Oracle experience and knowledge preferred
Proficient in using Excel spreadsheets, Outlook, and Word
Basic accounting knowledge

Job Responsibility

Contact past due customers via phone, email or letter to collect past due balances
Analyse assigned portfolio to identify delinquent/past due or at-risk collection accounts
Monitor credit holds and account status and credit availability
Reconcile customer accounts
Research and resolve disputed invoice balances/customer deductions
Negotiate prompt payment for delinquent customers and/or arrange payment instalments
Conduct Cash application and credit memo research
Provide invoices, credit memos, statements, packing lists and proof of delivery upon request
Research and resolve tax disputes and obtain valid exemption certificates from customers, including providing corrected invoices
Provide trade reference requests on demand

What we offer

25 days annual leave + Bank holidays, 28 days annual leave after 5 years service
Matched pension contribution of 6%
4x Life Assurance
Free breakfast/lunch everyday
Easter eggs, Christmas hampers, Yoga classes

Fulltime

Credit Control Administrator

Credit Control Administrator is responsible for managing customer accounts, ensu...

Location

United Kingdom , Ringwood

Salary:

27500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Fluency in French and English
Moderate / Expert proficiency in Microsoft Office (word, excel, Power Point)
Ability to collaborate with internal and external stakeholders across multiple functions and locations
Ability to influence
Flexible and adaptable
ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Results driven, ability to make decisions and help solve problems
Ability to build support a high-performing, results-oriented, and highly engaged team
Ability to drive process and organisational change

Job Responsibility

Manage damage invoicing to customers
Aged debt credit control process and current debt process – ensuring vehicles are immobilised effectively and in line with process
Escalation and support to other departments
Communication with stakeholders and customers
Debt management, new processes, and insurance processes if applicable and appropriate
Ensuring compliance in all communication across the business units in line with rental agreement
Debt recovery/Collection
Liaising with the CX team to ensure understanding and adherence to processes related to invoicing, billing and reconciling both
Improve efficiency in cash collection activities and reduce bad debt exposure
Chasing overdue invoices in a timely manner in line with process

Account Technician

The French operations department oversees the portfolio of brokers / clients and...

Location

France , Paris

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

A recognized insurance qualification (or equivalent in the financial sector), or are interested in doing so
Good understanding of relevant products, wordings, terms and conditions, coverages and the policy administration life cycle including information collection, policy insurance, premium bookings, credit control, cancellation
At least 2 years of policy management/administration experience in an underwriting support or management role in the insurance sector. Alternatively, experience of administrative task in other businesses
Excellent time management skills and experience of scheduling tasks in accordance with daily review of priorities
Good verbal and written communication and interpersonal skills, you also create positive relationships throughout your network
Knowledge of Microsoft Office applications
A willingness to learn and explore how AI can enhance your role, and the broader organization is expected
Native level of French and minimum B1 English

Job Responsibility

Be responsible for accounts of different complexities
Serve our clients and brokers by responding to their requests and managing their policies throughout the year (drawing up contractual documents, certificates, invoicing, payment follow-up...)
Collaborate effectively with all our underwriting, claims, third party and technical accounting teams
Supporting other departments on matters requiring the contribution of the French operations department: management of accounting suspense, audit of compliance with underwriting rules, questions from the Claims department, etc.
Being the service partner to the underwriting department by ensuring the preparation of data required for portfolio renewal as well as the implementation of new business: inputting or updating data in the pricing or underwriting systems, carrying out certain verifications prior to studying the risk
Manage own daily, weekly, and monthly workflow to ensure key performance indicators and service standards are met. Adherence to risk management and compliance procedure

What we offer

We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach

Fulltime

Compliance Risk Management Officer

Serve as a Vice President for Independent Compliance Risk Management (ICRM) resp...

Location

Luxembourg , Bertrange

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstrated knowledge in area of Business in focus i.e. Investor Services and Issuer of securities
Work experience in Regulatory Compliance
Knowledge of EU and Luxembourg laws, rules, regulations, risks and typologies applicable to Credit Institutions
Strong interpersonal skills for building strong relationships with stakeholders and engaging teams
Ability to work both independently and collaboratively and ability to navigate a complex organization
A proactive approach in communication, and strength in sustaining independent views
Strong oral communication and writing skills in interacting with non-executives and executive management and across several business lines and control functions
Must be a self-starter, flexible, innovative and adaptive
Advanced analytical skills
Excellent project management and organizational skills and capability to handle multiple projects at one time

Job Responsibility

Regulatory Change Management and Controls: prompt identification of new or amended regulations impacting Citi activities in Luxembourg
perform impact assessment of the regulations
initiate the regulatory intake for the change management requirements and processes
Regulatory Inventory: Ensure that the regulatory inventory is up to date at all times, mapped to the applicable functions and business lines, along with the regulatory control framework for existing requirements
Management Information: Coordinate with regional and product ICRM stakeholders for escalating relevant ICRM information to local senior management
Compliance reviews: Perform independent testing activities to assess the design and effectiveness of key controls designed to address compliance risk
Credible challenge: Perform independent credible challenge on the first line of defence activities
Advisory role: advise the first line of defence stakeholders on any compliance related matters impacting them
ICRM Training: Ensuring that country elements of the ICRM global training plan are current and reflect local regulations while providing a fresh perspective on local trends and emerging regulation
ensuring that the training delivery method is tailored to the requirements of the subject matter and audience

Fulltime

New

Regional CX Teamlead EMEA

The Regional CX Teamlead is responsible for overseeing the CX (Customer Experien...

Location

United Kingdom , Greater London

Salary:

Not provided

K2 Partnering Solutions

Expiration Date

Until further notice

Requirements

5+ years in CX Operations, Sales Operations or Customer Service with at least 1–2 years in a supervisory or Teamlead capacity
Strategic Communication: Beyond professional communication, you must be able to influence stakeholders, deliver difficult feedback, and lead regional meetings
Advanced Commercial Acumen: Understanding of commercial contracts and trade-off management to guide the team towards the best outcomes for the business
Conflict Resolution: Highly skilled in de-escalation, not just with clients, but in mediating internal departmental friction
Systems Mastery: The ideal candidate has worked with Salesforce and SAP
Language Skills: Proficiency in English is required
any additional European language proficiency is highly preferred (French or Italian) to manage regional customer pools and local stakeholders

Job Responsibility

Regional Operational Excellence: Billing: Accounts Receivable: Oversee, manage and contribute to monthly Billing from timesheet/expenses collection and processing to creating invoices/credit notes for customers across the region
Accounts Payable: Oversee, manage and contribute processing of consultant invoices and payments
Governance: Responsibility for correct setup of the Operations related fields in dealsheets (Salesforce)
Cross-departmental collaboration: Ensure regional adherence to SOA/STC/SOW standards. Work with Credit Control to minimise DSO (Days Sales Outstanding) by resolving billing issues at the source
Process Optimisation: Contribute towards the continuous automation of the Billing process, and collaborate with IT on enhancements for manual data entry or processing
Reporting: Provide regional updates on SOW statuses, pending POs, and team KPIs
Engagement Success: Onboarding: Ownership for Consultant / Client Onboarding for new/renewal deals, including document collection
Renewal Management: Responsibility for the execution of a proactive renewal management process within the region to drive retention, higher renewals and customer satisfaction
Process Optimisation: Oversee the improvement of the onboarding process to create a scalable, repeatable process and high customer satisfaction
Leadership & People Management: Team Oversight: Lead, mentor, and develop a regional team of CX Associates. Conduct regular 1-on-1s and performance reviews

French Credit Controller

Office Angels

Location:
United Kingdom , Ashford, Kent

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
June 18, 2025

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Job Description:

Job Responsibility:

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Job Posted:June 18, 2025

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