Fraud Investigator Job at Robinhood (Chicago)

Counter Fraud Manager

The role provides critical assurance to senior leadership, the Board and externa...

Location

United Kingdom , London

Salary:

32.64 GBP / Hour

Butler Rose

Expiration Date

Until further notice

Requirements

Strong customer-focused approach with the ability to balance fraud risk with a positive customer experience
Housing qualification or equivalent experience in housing management
Professional accreditations: ACFS or PinS, plus ICA AML Officer Certification or equivalent
In-depth knowledge of fraud, risk and investigative legislation, including: Proceeds of Crime Act 2002, Terrorism Act 2000, Prevention of Social Housing Fraud Act 2013, Fraud Act 2006, Social Security Acts 1992 & 1997, Theft Act 1968, Money Laundering Regulations 2017/2019, and related frameworks
Minimum 5 years' experience in Fraud and Risk Management, including leading investigative or enforcement teams
Skilled in conducting complex investigations, interviewing witnesses and suspects (PACE-compliant), securing evidence, and attending court
Ability to interpret and explain complex legislation confidently to stakeholders
Strong analytical skills with advanced IT proficiency, including Microsoft Office and the ability to identify weaknesses in PSP platforms
Highly motivated, proactive, and able to work both independently and collaboratively
Excellent communication skills with the ability to engage stakeholders at all levels

Job Responsibility

Lead and manage the Counter Fraud Team to effectively detect, prevent and respond to all types of fraud
Drive proactive fraud prevention strategies and collaborate with internal teams and external agencies to recover assets, pursue unlawful gains and support prosecution where appropriate
Develop and implement policies, procedures and training to strengthen financial crime prevention and compliance across the organisation
Ensure full compliance with counter-fraud and AML requirements across employees, agents and partners, providing assurance to senior leadership and the Board
Develop strategic fraud prevention and detection frameworks addressing online fraud, contractor fraud, money laundering and other financial crime threats
Lead and oversee fraud investigations and risk assessments, working with internal teams, external partners, police forces and the CPS
Train, advise and support staff and agents on recognising and investigating financial crime, ensuring timely and effective case progression
Support the organisation's MLRO and MLCO with AML compliance, risk assessments and liaison with the NCA and other authorities
Act as the named responsible officer for whistleblowing activity, managing confidential reports, conducting investigations and advising senior governance committees
Prepare witness statements and attend civil or criminal court hearings as required

Fulltime

Specialist, Fraud Operations

As a Fraud Operations Specialist you will perform a detailed account analysis us...

Location

United States , Allentown

Salary:

17.89 - 32.26 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
less than 2 years experience in the wireless industry
prior experience in fraud investigation or closely related field preferred
Microsoft Office
intermediate MS Excel experience - including pivot tables and v-lookups
analytics
strong written and verbal communications skills
ability to provide support over phone and email
legally authorized to work in the United States
at least 18 years of age

Job Responsibility

Perform in-depth account investigation and analysis and effectively analyze, compile, organize and interpret data from multiple investigation resources
responsible to handle inbound calls from customers regarding all aspects of fraud and ID theft and provide accurate and professional advice and assistance to victims of identity theft
coordinate with loss prevention and corporate investigations, when applicable, to pursue dealer audits and identification of fraud trends
act as liaison for general law enforcement inquiries regarding an investigation or fraudulent account
advise proper contact processes
actively evaluate policy and processes and recommend policy and efficiency improvements

What we offer

Medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Fulltime

Fraud Specialist

We’re seeking a Fraud Specialist to join our Trust & Safety team, which protects...

Location

United States , San Francisco; New York City

Salary:

128000.00 - 192000.00 USD / Year

Vercel

Expiration Date

Until further notice

Requirements

3+ years of experience in fraud or chargeback operations, investigations, or a related Trust & Safety vertical
Experience with user restriction systems and setting, tracking, and using KPIs to understand and optimize operations workflows and outcomes
Proven track record working cross-functionally to deliver impactful results
Strong attention to detail, and the ability to translate investigations into scaled systems
Worked with abuse detection systems that leveraged Machine Learning and/or LLMs for large-scale anti-fraud enforcement
Ability to take large data sets and distill key insights into actionable trends and strategies

Job Responsibility

Investigate abuse vectors causing financial loss or reputational risk to the business
Monitor, maintain, and improve fraud detection and anomaly alerting systems
Develop and refine operational workflows to scale fraud prevention efforts
Manage and monitor the performance of internal tooling and fraud rules
Work cross-functionally across, Operations, Engineering, Product, and Finance to mitigate areas of risk
Represent Trust & Safety during incident response and create mitigation processes

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

Senior Commercial Property Claims Handler

As a Senior Commercial Property Claims Handler, you'll be responsible for handli...

Location

United Kingdom , Manchester

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Strong commercial insurance background
Confident in recognising and investigating potential fraud indicators
Solid understanding of core insurance principles, policy coverage and industry practices
Excellent stakeholder management skills, with the ability to build effective relationships
Experience coaching, supporting or mentoring colleagues to develop their capability

Job Responsibility

Triage new large and technical property claims
Manage end-to-end handling of retained technical claims
Spot and escalate potential fraudulent activity
Investigate claims, negotiate indemnity and liability, and identify recovery opportunities
Help shape and improve our overall claims handling strategy
Support technical development through case clinics, audits, and sharing legal/technical updates
Maintain strong control of indemnity spend and accurate reserving
Manage customer and third-party expectations throughout the claim lifecycle
Meet all regulatory timescales and compliance requirements
Act as a technical mentor and referral point for colleagues

What we offer

9% employer contributed pension
Annual company bonus of up to 10%
50% off home, motor and pet insurance, plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days
Income protection on 50% of your salary for 5 years

Fulltime

Website Enforcement Specialist

As a Website Enforcement Specialist, you will be part of the Enforcement Team, a...

Location

United States

Salary:

Not provided

Corsearch

Expiration Date

Until further notice

Requirements

Bachelor's degree in a relevant field (ex. law, criminology, criminal justice, IT, etc.)
Prior experience in Online Brand Protection, Intelligence, Investigations, or Anti-Fraud (desired)
Excellent English language skills, multilingual preferred
Strong verbal and written communication skills
Intermediate proficiency in Microsoft Excel
Basic understanding of IT and Internet Technology
Experience with WHOIS/RDAP/RDRS and domain registration data lookup tools and servers
Knowledge of intellectual property, brand, and trademark issues
Demonstrates strong problem-solving and analytical abilities, with the capacity to work well under pressure while maintaining attention to detail
Exhibits excellent time and deadline-management skills, multitasking effectively and ability to work independently and as part of a team

Job Responsibility

Process internal escalations requiring advanced enforcement steps
Enforce intellectual property infringements, DNS abuse, non-DNS abuse, policy and terms of service violations, and other harmful illegal and abusive content online
Draft enforcement notices, cease & desist letters, and other communications to internet intermediaries to stop intellectual property rights infringements and other online violations
Track and manage cases within internal systems
Monitor the progress of escalation actions and responses and keep team members informed
Collaborate with other team members to ensure the highest quality of service
Analyze and monitor industry trends, policies, and non-compliant entities

Fulltime

New

Banking Fraud Analyst

As part of the, relatively new, Banking Fraud team in Chicago you will be workin...

Location

United States , Chicago

Salary:

85000.00 - 110000.00 USD / Year

Adyen

Expiration Date

Until further notice

Requirements

2+ years of experience in fraud at a financial institution
Knowledge of the payments ecosystem, issuing and acquiring, and the fraud types impacting mainly issuers (e.g., chargeback fraud, scams, account takeover, APP fraud, etc.)
Highly analytical and proficient in using data to identify emerging trends, drive investigations, and suggest improvements to fraud operations policies and tooling
Experience with fraud prevention, fraud detection, fraud investigations and fraud remediation in the banking sector
Willingness to make difficult decisions and quickly learn and iterate from these experiences
Skilled at using data to drive decisions
Able to work both on your own and with others, taking ownership where your knowledge is needed
A strong collaborator who is comfortable with connecting with colleagues globally across different teams and cultures, sharing ideas to improve efficient teamwork

Job Responsibility

Pro-active and hands-on in improving our fraud operations processes
Monitor and investigate transaction patterns, account activities, and user behavior patterns to detect and mitigate fraudulent activities in real-time
Assist in the development and optimization of fraud detection systems and tools, suggesting improvements and enhancements as needed
Develop and optimize policies and procedures for fraud incident response, root cause analysis, funds recovery and communication protocols
Stay up-to-date with the latest fraud trends, techniques, and technologies to continuously enhance fraud detection and prevention methods

Fulltime

New

Lead Fraud Operations Analyst

As the Lead Fraud Operations Analyst at Apollo, you’ll be the hands-on technical...

Location

United States

Salary:

92000.00 - 125000.00 USD / Year

Apollo.io

Expiration Date

Until further notice

Requirements

5+ years of experience in fraud operations, trust & safety, or security operations roles
Strong SQL proficiency (joins, CTEs, aggregates)
familiarity with Python and data visualization tools
Experience reviewing or debugging application code (Ruby preferred), using tools like Cursor, GitHub Copilot, or IDEs for root-cause exploration
Familiarity with payment systems (chargebacks, disputes, ACH) and the associated fraud lifecycle
Understanding of fraud detection models and risk-scoring logic
experience configuring or auditing rule-based systems
Demonstrated ability to lead investigations independently, prioritize in ambiguity, and deliver results across multiple teams
Exceptional written and verbal communication skills
capable of translating technical detail into operational action

Job Responsibility

Lead Fraud Operations and Investigations
Act as the primary escalation point for complex fraud and abuse investigations across Apollo’s ecosystem
Perform root-cause analysis of new exploit behaviors, account takeovers, transactions, and scaled abuse events using data queries (SQL, Python), system logs and testing
Conduct forensic investigations into fraud model classifications, rule bypasses, and external abuse tool behaviors
Build and maintain investigation frameworks that allow rapid detection and classification of fraud patterns
Develop and Optimize Fraud Detection Systems
Configure, tune, and evaluate rules-based and model-driven fraud detection systems (e.g., Stripe Radar, Signified, or internal models)
Collaborate with Engineering to enhance fraud detection logic and event pipelines
identify and close systemic gaps through code- or model-level feedback loops
Use Cursor or equivalent AI-assisted dev tools to review Ruby-based backend logic, reverse-engineer fraud actor patterns, and suggest mitigations

What we offer

equity
company bonus or sales commissions/bonuses
401(k) plan
at least 10 paid holidays per year, flex PTO, and parental leave
employee assistance program and wellbeing benefits
global travel coverage
life/AD&D/STD/LTD insurance
FSA/HSA and medical, dental, and vision benefits

Fulltime

New

Director, Compliance on Special Investigations Unit and Fraud, Waste and Abuse

The Director, Compliance on Special Investigations and Fraud, Waste and Abuse (F...

Location

United States , Los Angeles

Salary:

135136.00 - 216218.00 USD / Year

L.A. Care Health Plan

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Criminal Justice or Related Field
At least 7 years of experience in healthcare compliance, fraud investigations, law enforcement, or related field
At least 5 years of experience in leading teams, projects, initiatives, or cross-functional groups
Demonstrated experience managing complex investigations in a managed care or healthcare environment
Experience in coordinating with external regulators and law enforcement agencies
Proven knowledge of CMS, DHCS, DMHC, OIG, and DOJ regulatory frameworks governing FWA programs
Strong investigative skills, including evidence gathering, interviewing, and case documentation
Demonstrated success in leading complex, multi-party investigations with integrity and discretion
Excellent communication skills
Strong organizational and project management abilities

Job Responsibility

Lead L.A. Care’s Special Investigations Unit (SIU) in overseeing internal and external investigations into fraud, waste, abuse, and compliance violations
Drive the design, implementation, and continuous improvement of the Fraud, Waste, and Abuse (FWA) program
Ensure effective case intake, triage, investigation, tracking, and resolution processes
Develop and support enterprise policies, procedures, and training programs supporting FWA prevention, detection, and response
Direct and oversee investigations into allegations of non-compliance, ethical violations, or fraudulent behavior
Partner with Legal, Compliance, and Human Resources on sensitive internal investigations
Ensure timely and accurate reporting of SIU/FWA activity to external agencies
Lead enterprise readiness for external audits, regulatory inquiries, and enforcement actions
Conduct strategic planning to use resources to meet departmental and Enterprise-wide goals
Monitor investigative trends, emerging risks, and regulatory developments

What we offer

Paid Time Off (PTO)
Tuition Reimbursement
Retirement Plans
Medical, Dental and Vision
Wellness Program
Volunteer Time Off (VTO)

Fulltime

Fraud Investigator

Robinhood

Location:
United States , Chicago ▼
Denver
Westlake

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 11, 2025

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