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Forward Deployed Engineer (AI Agent)

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Cresta

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Location:
Australia

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

At Cresta, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we develop are cost-effective, secure, and reliable. As an AI Agent Engineer, you'll be at the forefront of deploying AI agents that address real-world challenges. In this role, you will work closely with customers as well as our software and machine learning engineers, ensuring high-impact AI Agent deployments and contributing to the continuous improvement of our core AI platform.

Job Responsibility:

  • Develop, configure, deploy, and optimize AI agents using Cresta’s AI platform and tools
  • Build AI agent integrations with external systems (APIs, databases, CRMs, etc.)
  • Optimize AI agent performance and troubleshoot issues in complex enterprise environments
  • Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions
  • Conduct interactive demos and present compelling proof-of-concepts to prospective customers
  • Define project milestones, create implementation plans, and coordinate execution with internal teams
  • Provide a tight feedback loop to our product and engineering teams
  • Collaborate with PMs to define agent goals, iterate rapidly based on customer feedback
  • Serve as a trusted technical advisor for the customer, guiding best practices for AI agent adoption and usage

Requirements:

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
  • 3+ years of experience in software development, AI/ML engineering, or system integration
  • Proficiency in Python and Golang
  • Familiarity with AI/ML concepts
  • Hands-on experience with large language models (LLMs) and prompt engineering techniques strongly preferred
  • Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG)
  • Hands-on experience of building such a system strongly preferred
  • Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring)
  • Hands-on experience with integrating systems via APIs, webhooks, and data pipelines
  • Excellent communication and project management skills
  • Ability to use data-driven decision-making, including A/B testing and performance monitoring
  • Thrive in cross-functional environments
What we offer:
  • Comprehensive and people-first benefits package
  • Variety of medical benefits designed to fit your stage of life
  • Flexible vacation time
  • Paid parental leave
  • Competitive, location-based pay
  • Equity
  • Comprehensive benefits package for you and your family

Additional Information:

Job Posted:
February 17, 2026

Work Type:
Remote work
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