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Food Captain Team Member position at Circle K store responsible for food category expertise, training store associates on food execution, ensuring food safety procedures, and maximizing foodservice profit through proper inventory management and sales optimization.
Job Responsibility:
Food Category expert in store
Ensures all food operational execution in store are followed to maximize sales and reduce waste
Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service
Be the go-to person in store for employees with questions connected to food products and services
Plan and execute food sampling for employees and customers
Conduct and lead in store training for store employees and operation teams on all new Foodservice programs
Follow up with and conduct refresher training activities for store employees as needed
Ensure foodservice areas are stocked and food rotated using FIFO method
Food items are displayed using current Planogram provided by your Business Unit
Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink
Monitor shrink while improving sales, to maximize foodservice profit
Identify, suggest, train, and continuously collaborate with BUQAS training personnel
Food safety practices and procedures
Conduct needs analysis and provide recommended actions based on BUQAS visits
Operate within budgeted expectations
Requirements:
High school diploma or equivalent
Education/instructional or equivalent retail training experience
Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry
Experience in training, leadership, team building
Skills in collaboration, cooperation, communication and organization
Food Manager Certification (ServSafe or NRFSP)
Strong communication skills in English, both verbally and written
Customer service-oriented / excellent customer service skills
Consistently delivering within deadlines
Communicates effectively (written and oral) with customers, management, associates, and vendors
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