Food & Beverage Reservation Agent Jobs

Marriott Bonvoy

Location:
Australia, Hobart

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Food & Beverage Reservation Agent for The Tasman, a Luxury Collection Hotel in Hobart. The role involves being the first point of contact for guests seeking to dine or host events, managing enquiries, coordinating bookings, and supporting the delivery of seamless, memorable experiences across multiple dining venues including Peppina restaurant, Deco Lounge, Mary Mary bar, and In-Room Dining.

Job Responsibility:

Manage all Food & Beverage enquiries via phone and email
Coordinate Private Dining Room and outlet event bookings
Liaise with Food & Beverage, Catering & Events, and Sales teams
Create and distribute menus, event orders, signage and schedules
Maintain accurate reservation and event details in booking systems
Deliver warm, personalised guest service that reflects The Tasman's luxury standards
Uphold compliance, food safety and responsible service of alcohol procedures

Requirements:

Exceptional communication and customer service skills
Strong attention to detail and organisational ability
Comfortable working across multiple systems and tasks
A professional, positive and collaborative attitude
Ability to work across various shifts if required
Previous experience in reservations, hospitality or events is highly regarded

Nice to have:

Previous experience in reservations, hospitality or events

What we offer:

Be part of one of Australia's leading luxury hotels
Work with passionate, talented hospitality professionals
Global career pathways through Marriott International
Training, development and recognition programs
Competitive benefits, including hotel and dining discounts worldwide

Additional Information:

Job Posted:
November 26, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Food & Beverage Reservation Agent