This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Working supervisory position responsible for supervising and ensuring staff is working together as a team to ensure optimum service and that guest needs are met. Assist management in training, scheduling, motivating and coaching employees, to ensure optimum performance, achieve the highest level of guest engagement and maximum profitability and serve as a role model for employees.
Job Responsibility:
Supervising and ensuring staff is working together as a team to ensure optimum service
Ensuring guest needs are met
Assist management in training, scheduling, motivating and coaching employees
Achieve the highest level of guest engagement and maximum profitability
Serve as a role model for employees
Deliver the Gold Standards of The Ritz-Carlton graciously and thoughtfully every day
Requirements:
Hospitality Graduate or Certified Service Professional preferred
Minimum 3+ year's previous food and beverage experience required, preferably in a supervisory role
Excellent communication, verbal and written in English
Strong organizational skills required, must be detailed oriented
Familiarity with food and beverage cost controls
Demonstrate Advanced Knowledge of Food & Beverage, Wines, Spirits, Allergies
Certification of previous training in liquor, wine and food service, certification in alcohol awareness program and C.P.R is desirable
Experience with working with POS system. Oracle Hospitality Simphony desirable
Excellent guest service skills and flexible schedule
Be willing to work inside and outside under various weather conditions
Be able to work flexible hours, on weekends and holidays
Nice to have:
Certification in alcohol awareness program and C.P.R
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