Float Patient Experience Coordinator Job at Blue Cross Blue Shield of Arizona (Phoenix)

New

Patient Care Coordinator (Float)

As a One Medical Flex Health Navigator supporting our Senior patients (age 65+) ...

Location

United States , Concord

Salary:

25.25 USD / Hour

One Medical

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a high touch patient-facing healthcare role
Strong EMR system proficiency and comfort using healthcare technology platforms
Proficient in Google Workspace (Sheets, Docs, Slides) and adept at navigating multiple software systems simultaneously
Excellent written and verbal communication skills with demonstrated ability to collaborate effectively on diverse, multi-disciplinary teams
Self-motivated with proven ability to work independently, adapt to change, and proactively address challenges under pressure

Job Responsibility

Manage comprehensive care coordination for senior patients, including specialist referrals, appointment scheduling, and follow-up with high-risk or disengaged patients
Conduct pre-visit screenings and post-visit check-ins to identify care priorities, gaps, and ensure continuity across internal and external care teams
Support preventive care by monitoring patient panels, conducting cognitive screenings, and resolving care gaps through proactive outreach
Provide patient education on chronic disease management using motivational interviewing and action-planning techniques
Contribute to daily clinic operations, including phone support, front desk assistance, and maintaining clinical spaces

What we offer

Paid sabbatical for every five years of service
Free One Medical memberships for yourself, your friends and family
Employee Assistance Program
Competitive Medical, Dental and Vision plans
Pre-Tax commuter benefits
PTO cash outs
401K match
Credit towards emergency childcare
Company paid maternity and paternity leave
Paid Life Insurance

Fulltime

Patient Access/Patient Experience Representative

At Boston Children’s Hospital, the quality of our care – and our inclusive hospi...

Location

United States , Boston

Salary:

19.06 - 27.64 USD / Hour

Boston Children's Hospital

Expiration Date

Until further notice

Requirements

High-school or GED diploma
Epic and customer service experience preferred

Job Responsibility

Support Patient Registration across BCH
Clean up registration errors via ongoing work queue management, including missed or outdated information (birthdate, address, part of a name, etc.)
Telephone outreach to patients and patient families
May also confirm demographics and add/update insurance information
If transition to traditional PER Float Pool role, responsibilities may include: Demonstrating positive and effective customer service that supports departmental and hospital operations, patients and families
Responding to routine inquiries about hospital protocol, policies and procedures
Greeting, screening and directing patients, families and visitors
May be required to rotate in departments with call centers
Patient Registration/Admissions/Discharge: May be required to collect height, weight and temperature and answer questionnaires in EMR
With guidance, may prepare rooms for examinations and provide assistance to patients according to established procedures and instructions

What we offer

$2,000 sign on bonus
flexible schedules
affordable health, vision and dental insurance
child care and student loan subsidies
generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement
cell phone plan discounts
discounted rates on T-passes

Fulltime

Welcome Coordinator

The purpose of the Welcome Coordinator at Oak Street Health is to create an incl...

Location

United States , Tulsa

Salary:

17.00 - 25.65 USD / Hour

CVS Health

Expiration Date

February 22, 2026

Requirements

Strong computer skills required and basic knowledge of Google Suite
Professional phone etiquette
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Experience in customer service setting strongly preferred
Some college preferred
A flexible and positive attitude
A welcoming and nurturing attitude toward our patient population of older adults
High level of integrity

Job Responsibility

Welcoming patients and guests
Conducting visit check-in and assisting patients with required forms
Collecting co-pays
Updating patient information and making changes in electronic medical record platform
Scheduling/rescheduling appointments within electronic medical records platform
Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
Managing faxes in the electronic fax platform
Maintaining the cleanliness of the Welcome and Community Room areas
May be required to float to other centers in the region on an infrequent basis

What we offer

Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Affordable medical plan options
Employee stock purchase plan
Wellness screenings, tobacco cessation and weight management programs
Confidential counseling and financial coaching
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs

Fulltime

Receptionist Float - East Valley

The Receptionist 1 is responsible for the front desk operations of a healthcare ...

Location

United States , Mesa

Salary:

38000.00 - 45800.00 USD / Year

Humana

Expiration Date

Until further notice

Requirements

High School Diploma or GED
1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
Excellent customer service and phone etiquette
Team player with a positive attitude
Ability to multitask in a fast-paced environment
Attention to detail and highly organized
Knowledge of MS Office (Word, Excel, Outlook, Access)
Travel to Various Centerwell Clinics.

Job Responsibility

Greeting Patients: Welcome patients and visitors professionally, both in person and over the phone.
Scheduling Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff to optimize schedules.
Patient Records: Maintain and update patient records, ensuring accuracy and confidentiality. Works in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit.
Inquiries and Communication: Answer incoming calls, respond to patient inquiries, and provide general information.
Office Management: Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials.
Administrative Support: Assist with other administrative tasks as needed, such as ordering supplies, managing office inventory, and sending courier packages.

What we offer

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance
bonus incentive plan

Fulltime

New

Medical Assistant Float

The Medical Assistant is responsible for providing support by assisting patients...

Location

United States , Phoenix

Salary:

Not provided

Integrated Medical Services, Inc.

Expiration Date

Until further notice

Requirements

At least 1 – 3 years’ experience as a Medical Assistant preferred
High School Diploma or GED
Completion of Medical Assistant program from an accredited school, or passage of the Medical Assistant examination
Medical Asst. Certificate

Job Responsibility

Room patients
Take vitals/review patient history
Prepare and clean room for patient and get patient prepared for the physician encounter
Performs a variety of office-based testing and treatments related to patient care under the supervision of clinician care
Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests
Resolve patient concerns promptly

What we offer

Medical, Dental, and Vision benefits
401k match available
Paid Time Off
short-term and long-term disability
life insurance

Fulltime

Nurse Medical Floor

As a Registered Nurse (RN), you will be a pivotal healthcare professional, deliv...

Location

United States , Roseburg

Salary:

53.22 - 74.35 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Oregon RN License
AHA BLS within 30 days
One year of RN experience or Current RN with CHI Mercy Health
Associate's Degree in Nursing

Job Responsibility

Observes, collects, and records patient biophysical, psychosocial, environmental, and self-care data
Analyzes assessment data to formulate nursing diagnoses and implement age-appropriate care plans
Documents patient data to measure progress, identifying and meeting learning needs for patients and/or significant others
Administers medication and follows precautions to ensure patient safety, including fall prevention
Coordinates care with other disciplines, shares knowledge, floats as needed, and attends required educational programs

What we offer

Student loan repayment program
Relocation assistance
Health/dental/vision
FSA
Matching retirement plans
Paid time off
Tuition assistance
Adoption assistance

Fulltime

Stroke Center RN Coordinator Float Pool

The stroke center coordinator is a leader who is responsible for the organizatio...

Location

United States , Westlake

Salary:

66976.00 - 104748.80 USD / Year

University Hospitals

Expiration Date

Until further notice

Requirements

(BSN) Bachelor’s Degree in Nursing (Required)
3+ years of clinical nursing experience, preferably in areas of ED, ICU or neurology/neurosurgery (Required)
Previous experience with The Joint Commission Stroke Center standards and data collection (Required)
Registered Nurse (RN), Ohio and/or Multi State Compact License (Required Upon Hire)
Basic Life Support (BLS) for Healthcare Providers (Required)
Program development and management (Preferred proficiency)
Staff education and training experience (Preferred proficiency)
Excellent interpersonal communication skills, both written and verbal, as well as strong organizational skills. (Required proficiency)
Strong problem solving, teaching, and assessment skills. (Required proficiency)
Data abstraction and analytics experience (Preferred proficiency)

Job Responsibility

Chair the entity stroke committee in collaboration with medical leadership
Oversee the care of stroke patients in collaboration with other members of the health care team to meet all care standards per UH stroke clinical practice guidelines and regulatory requirements
Respond to stroke alerts to provide support to staff and expedite patient care
Develop and provide education related to the care of stroke patients to physicians, nursing staff, ancillary staff, support staff, and EMS
Abstract data to meet all regulatory requirements for stroke certification and to provide feedback to the interdisciplinary team
Analyze data and quality outcomes to identify trends and implement process improvement projects to improve the quality of care provided
Participate in the system stroke committee meetings and integrate system initiatives at the entity level
Facilitate community outreach risk screenings and educational programs related to stroke
Performs other duties as assigned
Complies with all policies and standards

What we offer

healthcare
dental
vision
retirement plan options

Fulltime

Clinical Nurse

This is a Clinical Nurse II vacancy open to candidates with greater than 1 year ...

Location

United States , Portland

Salary:

Not provided

IntelyCare

Expiration Date

Until further notice

Requirements

Bachelor of Science Degree in Nursing (BSN) preferred
Evidence of 10 hours of ongoing education per year
Current license to practice as a Registered Professional Nurse in the State of Maine
Certification in relevant specialty preferred
At least 1 year prior RN work experience
Meets all requirements of Clinical Nurse I
Completion of Level I usually achieved by 12 months of employment
Med/surg or telemetry experience preferred
Basic knowledge of the research base, theory, practices, principles, and processes of professional nursing
Interpersonal and communication skills to interact effectively with patients, families, and healthcare team members

Job Responsibility

Assessment, diagnosis, outcome identification, planning, implementation, documentation, and evaluation of the effects of nursing care
Care delivery and coordination of patient and family care
Gaining exposure to a wide variety of clinical environments - including Medical/Surgical units, Telemetry, and high acuity settings
Cross training into highly sought after specialties such as Pediatrics and Mother/Baby care

What we offer

Up to $10,000 Sign on bonus for all eligible Registered Nurses with 1-2 years of experience
$20,000 for experienced Registered Nurses with greater than 2 years of experience
Paid parental leave
Flexible work policy
Student loan assistance
Training and education
Well-being resources for you and your family

Float Patient Experience Coordinator

Blue Cross Blue Shield of Arizona

Location:
United States , Phoenix

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 06, 2026

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Float Patient Experience Coordinator

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 06, 2026

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