CrawlJobs Logo

FLEX Project Manager / Business Analyst, ITSM Reporting and Analytics

https://www.marriott.com Logo

Marriott Bonvoy

Location Icon

Location:
United States , Bethesda

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

41.97 - 64.75 USD / Hour
Save Job
Save Icon
Job offer has expired

Job Description:

This dual role is part of a team focused on building, managing, and performing delivery of actionable reporting as part of the Enterprise ITSM Reporting and Analytics team supporting Marriott’s Global Technology operations teams. Our team goal is to provide meaningful data to the business in order to drive continual improvement of technology delivery and service for the benefit of our customers.

Job Responsibility:

  • Perform a dual role as both a Project Manager and a Business Analyst, with responsibility for managing ITSM reporting projects, building data definitions, gathering requirements, and managing the workflow of our high-performing reporting team
  • Collaborate on multiple projects with multiple stakeholders to ensure successful completion
  • Act as a Scrum Master for the reporting team and potentially other practice teams to drive work management

Requirements:

  • 5+ years’ experience in IT project management implementing enterprise data capabilities and products
  • Undergraduate degree or equivalent experience
  • Experience defining and implementing ITSM Metric governance
  • Experience leading complex data initiatives with multiple stakeholders and end users including both technical and non-technical partners
  • Demonstrated record of managing projects from inception to successful implementation
  • Ability to build positive and collaborative relationships with stakeholders at multiple levels
  • Experience collecting requirements, building work management processes, and building metric definitions
  • Ability to write technical documentation

Nice to have:

  • Experience with Atlassian (JIRA/Confluence)
  • Experience with managing SharePoint sites
  • Experience with Service Now reporting platform
  • Experience with both PowerBI and cloud data warehouse services
  • Experience running Scrum with familiarity with Kanban
  • Proficiency in data audit and enforcing data standards
  • Experience defining and implementing data governance process
  • PMP or CBAP certification
What we offer:
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical coverage
  • dental coverage
  • vision coverage
  • health care flexible spending account
  • dependent care flexible spending account
  • life insurance
  • disability insurance
  • accident insurance
  • adoption expense reimbursements
  • paid parental leave
  • paid sick leave
  • paid time off
  • minimum of 9 holidays annually

Additional Information:

Job Posted:
February 17, 2026

Expiration:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Marriott Bonvoy - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for FLEX Project Manager / Business Analyst, ITSM Reporting and Analytics

New

Pharmacy Intern

You’ve invested a lot of time and energy in your education. Now you want the cha...
Location
Location
United States , Bennington
Salary
Salary:
18.00 - 42.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
April 25, 2026
Flip Icon
Requirements
Requirements
  • Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Actively look for ways to help people, and do so in a friendly manner
  • Notice and understand patients’ reactions, and respond appropriately
  • Use and understand verbal and written communication to interact with patients and colleagues
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist
  • Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation
  • Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
Read More
Arrow Right
New

Market Development Manager

The Market Development Manager (MDM) is responsible for building foundational ma...
Location
Location
United States , Austin; San Antonio; Lubbock; Dallas
Salary
Salary:
Not provided
Energy Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Business, Marketing, Engineering, or equivalent work experience
  • 1+ years of experience in sales, marketing, customer service, or solar industry exposure
  • Strong verbal and written communication skills with customer service orientation
  • Basic proficiency with CRM systems and Microsoft Office Suite
  • Willingness to travel 20-40% within assigned territory
  • Valid driver's license and reliable transportation
  • Ability to learn technical concepts and explain them to varied audiences
Job Responsibility
Job Responsibility
  • Identify and qualify emerging solar installation companies (1-50 installations annually) using provided lead lists and prospecting tools
  • Conduct initial outreach calls, emails, and discovery conversations with potential installer partners
  • Execute structured prospecting campaigns and follow-up sequences
  • Schedule and coordinate product demonstrations and technical presentations with prospects
  • Research prospect companies and key decision makers to personalize outreach efforts
  • Maintain accurate prospect data, activity tracking, and opportunity progression in CRM system
  • Support existing small installer relationships with basic account management activities
  • Coordinate with distribution partners for product availability, pricing, and delivery logistics
  • Facilitate connections between new partners and technical support resources
  • Participate in local trade shows, networking events, and industry meetups
  • Fulltime
Read More
Arrow Right
New

Seasonal Customer Service Representative

This is an outdoor combination role, where you will assist customers in differen...
Location
Location
United States of America , Chicago
Salary
Salary:
18.00 USD / Hour
avisbudgetgroup.com Logo
avisbudgetgroup
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Valid Driver’s License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors
  • Flexibility to work all shifts
  • Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
  • Must be 18 years of age and legally authorized to work in the United States
  • This position requires regular, on-site presence and cannot be performed remotely
Job Responsibility
Job Responsibility
  • Assist customers in different parts of the rental or return process on our airport lots
  • This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service
What we offer
What we offer
  • Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
  • On the job training
  • Paid time off
  • Medical, dental and other insurance
  • Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
  • Retirement benefits (401k)
  • Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
  • Fulltime
Read More
Arrow Right
New

Concessions Stand Lead

The Concessions Stand Lead is responsible for supervising and coordinating the d...
Location
Location
United States , Scranton/Wilkes-Barre
Salary
Salary:
Not provided
legendsglobal.com Logo
Legends Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be at least 18 years of age
  • Previous experience in food service, concessions, hospitality, or retail operations preferred
  • Prior lead, supervisory, or key-holder experience strongly preferred
  • Experience working in a fast-paced, high-volume environment (stadium, arena, restaurant) preferred
  • Demonstrated ability to train, motivate, and supervise staff effectively
  • Familiarity with food safety, sanitation, and health department regulations preferred
  • Strong leadership, supervisory, and team management skills
  • Ability to train, motivate, and support staff effectively
  • Knowledge of food safety, sanitation, and safe handling procedures
  • Proficiency with cash handling, POS systems, and basic inventory management
Job Responsibility
Job Responsibility
  • Lead, supervise, and support concession stand staff during games and events
  • Assign duties, manage breaks, and ensure adequate coverage throughout the event
  • Train new and existing employees on procedures, food safety, customer service, and cash-handling standards
  • Serve as the primary point of contact between concessions staff and concessions management
  • Oversee daily stand operations to ensure efficient, accurate, and timely service
  • Monitor food quality, portion control, and presentation to meet organizational standards
  • Ensure proper setup of the concession stand prior to events and orderly breakdown after events
  • Respond promptly and professionally to guest concerns or issues when necessary
  • Promote a positive, respectful, and team-oriented work environment
  • Model professionalism, reliability, and strong work ethic at all times
  • Parttime
Read More
Arrow Right
New

Senior Systems (MEP) Superintendent

As a Senior Systems (MEP) Superintendent, you will leverage your capacity for in...
Location
Location
United States , Manassas
Salary
Salary:
Not provided
clarkconstruction.com Logo
Clark Construction Company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Undergraduate or graduate degree in mechanical, electrical or fire protection/life safety engineering, architecture, construction management, a related discipline, or relevant work experience
  • 10+ years of experience working on large-scale commercial construction projects and managing MEP trades, experience with a general contractor preferred
  • 4+ years leading, developing, and motivating teams
  • Experience working on large scale construction, with MEP trade specific experience to create a vision that aligns the team to achieve desired results
  • In depth knowledge of the construction process to include scheduling, contract administration, equipment, and personnel
  • Demonstrated experience leading field operations and communicating plans effectively across multiple audiences and stakeholders
  • Advanced knowledge of applicable safety and building regulations (i.e., OSHA)
  • Alignment to Clark Standards of Excellence: self-motivated, results-oriented, adaptable, team player, accountable, ethical, innovative, resilient, builds relationships, builds people/teams and followership, sets direction, and executes
Job Responsibility
Job Responsibility
  • Implement a culture of safety and quality among Clark employees and trade contractors and conduct regular safety inspections to ensure all work conditions are in compliance with company, contract, and government regulations
  • Oversee the timely and quality installation of contracted work of either a total project or a particular scope, trade contractor, or portion of a project
  • Create and manage a plan to successfully sequence work, manage jobsite logistics, and track materials and personnel
  • Ensure a high quality of work consistent with project and company standards
  • Takes initiative and personal responsibility to deliver a project on schedule and on budget
  • Develop, update, and communicate the project schedule and exhibit a command of critical schedule milestones with all project stakeholders
  • Communicate the schedule effectively with contractors and project stakeholders. Lead multi-disciplinary meetings to gain universal buy-in on the project schedule
  • Manage, mentor, and develop team members to build a high functioning team
  • Cultivate strong relationships with all project stakeholders
  • Maintain professionalism while representing the company and team in internal and external meetings and interactions
  • Fulltime
Read More
Arrow Right
New

IT Architect

The IT Architect is responsible for designing, evolving, and governing the softw...
Location
Location
France
Salary
Salary:
Not provided
cencora.com Logo
Cencora
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Software Architect / Solution Architect or senior engineer with architecture ownership
  • Strong command of software design principles (DDD, SOLID, event-driven patterns, API design, microservices where relevant)
  • Experience with integration and enterprise systems (REST, messaging, ETL/data flows, IAM/security patterns)
  • Ability to communicate with both technical and non-technical stakeholders, facilitating decisions and trade-offs
  • Familiarity with DevOps/DevSecOps practices and tooling (CI/CD, automation, monitoring, quality gates)
  • Analytical mindset and risk anticipation
  • Structured communication and documentation skills
  • Leadership through influence (without direct authority)
  • Pragmatic decision-making, focused on value and maintainability
  • Collaboration in multi-team and group-level environments
Job Responsibility
Job Responsibility
  • Audit and analyze existing architectures and proactively anticipate risks (security, performance, scalability, maintainability, obsolescence)
  • Design software architecture at both functional and technical levels according to expressed needs and constraints
  • Ensure alignment and consistency between actual implementation and the recommended architecture model (architecture governance)
  • Advise and promote best practices, engineering standards, and adherence to methodologies (e.g., design principles, documentation, validation processes)
  • Support Business (MOA) and IT Delivery (MOE) in technology choices and solution trade-offs
  • Conduct technology watch and contribute to a mindset of continuous improvement (tools, frameworks, patterns, cloud practices, DevSecOps)
  • Collaborate with technical teams to ensure project delivery and preventive/corrective maintenance of systems
  • Provide technical guidance to development teams throughout the full development lifecycle (design, build, testing, deployment, operations)
  • Fulltime
Read More
Arrow Right
New

Business Development Manager

The Business Development Manager (BDM) is responsible for helping grow business ...
Location
Location
Australia , Revesby
Salary
Salary:
Not provided
Energy Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent work experience
  • Seven years of sales experience selling directly into the assigned industry
  • Excellent verbal and written communication skills
  • Excellent preparation of sales materials and presentation skills
  • Excellent negotiation skills
  • Organizational skills
  • Ability to work independently in an entrepreneurial culture
  • Ability to analyze financials
  • Knowledge of the internal processes and systems that support sales accounts
  • Ability to develop strong understanding of company products, market competition and positioning
Job Responsibility
Job Responsibility
  • Designs and directs the sales strategies for business group products in assigned territories
  • Creates and implements processes and training to ensure that the sales team is equipped to sell these products effectively
  • Collaborates with the VP of Sales and other stakeholders to expand the territory and product lines
  • Performs analysis of specific customers to determine the most effective solutions for their needs
  • Develops and implements strategic sales plans focused on new revenue generation and expands business in new areas by researching prospective accounts in targeted markets, pursuing leads and following through to a successful agreement
  • Negotiates and closes contracts
  • Grows revenue in assigned industry vertical, achieves gross margin target
  • Directs the placement of new and existing products and programs with prospective customers
  • Directs the involvement of cross-functional personnel within business groups to meet performance objectives and customer expectations
  • Drives customer service execution to ensure issue resolution
  • Fulltime
Read More
Arrow Right
New

Customer service en ingles

Location
Location
Spain , Alcobendas, Madrid
Salary
Salary:
13.00 EUR / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
February 20, 2026
Flip Icon
Requirements
Requirements
  • Ingles C1
  • Grado
  • Broad understanding of interrelation of various business functions
  • Demonstrated technical knowledge of general order processing and logistics procedures and practices
  • Knowledge of applicable regulations, policies, procedures, principles, standards, controls, best practices
  • Able to learn and apply current product knowledge
  • Able to accurately and efficiently complete all essential functions on time
  • Competent in application and use of ERP, vendor software, MS office applications, reporting tools and other platforms
  • Ability to organize and analyze data and summarize information for management review
  • Able to work under pressure with strict deadlines
Job Responsibility
Job Responsibility
  • Answers and responds to all incoming phone calls from customers – serves the first point of contact for customers and business partners
  • Processes all orders each day in a timely manner and within established deadlines – Ensures that all orders are reviewed, released or action taken
  • Offers customers up-to-date product knowledge and communicates order variances
  • Understand and adhere to customer’s requirements for order management
  • Validate and ensure all orders have correct pricing, promotions and off invoice discounts along with appropriate backup where required
  • Communicate and coordinate with warehouse, freight carriers and team members to ensure orders are fulfilled, shipped and delivered on time and in accordance with the customer instructions
  • Research customer inquiries and delivery issues through investigation, engaging third parties as required to resolve
  • Process and investigate customer post-delivery enquiries or complaints
  • Process any credit notes or related billing corrections if required within the appropriate timeframe as it relates to month-end and quarter-end cut offs
  • Maintain data in our master files, for example but not limited to pricing, promotions and customer-bill and ship to information, or EDI if needed
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy