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Reporting to the Senior Manager, DEX Digital Operations, the Adobe Products Engineer, will play a pivotal role in advancing Marriott’s digital objectives through strategic utilization of Adobe’s Experience Cloud products. This role is integral to supporting the Digital Experiments program and driving Conversion Rate Optimization (CRO) efforts. This role will leverage Adobe Tags (formerly Adobe Launch), Target, and Analytics to enhance user experience on M.com, ensuring seamless integration and optimization of digital initiatives. The position involves strategic planning, collaboration with cross-functional teams, and continuous improvement of digital capabilities to align with Marriott’s global digital and mobile strategy.
Job Responsibility:
Strategic Planning and Execution: Develop and implement strategies to support digital experiments and CRO initiatives, ensuring alignment with business objectives and technical architecture
Collaboration and Communication: Work closely with brand, loyalty, marketing, and technology teams to plan and deploy new capabilities
Problem Solving and Troubleshooting: Address and resolve issues related to analytics tracking and Adobe Target test campaigns, ensuring optimal performance and user experience
Trouble-shooting issues regarding Adobe Target test campaigns
Support an ongoing migration from a page-level data layer-based web page to new page technologies ACDL and Web SDK
Design and implements critical components of technology to support Marriott Digital Experiments
Tracking user behavior on web and app through link tracking and page-load data capture
Creating new data pipes for transferring data to partners using Adobe’s Event-Handling service
Sets and maintains personal development goals
working across shared MBOs and KPIs
Collaborates to achieve program, global marketing, brand, and technology timelines and business objectives
Provides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines)
Meets deadlines once agreed upon
Reports impediments to completing work and meeting deadlines
Provides regular status updates to manager
Successfully manages multiple assignments at once
Works based on priorities and requests clarification if priorities are not clear
Deploy interactive, scheduled programs on owned channels
develop and deploy temporary code fixes across experience
Collaborate with platform product to ensure stable releases, functional alignment, and appropriate unified release cycles
Work closely with brand, loyalty, and marketing to plan and deploy new capabilities in an evolving platform
Ensure personal availability to deploy hot fixes and maintain system up-time for capabilities deployed within environment
working to resolve outages quickly and effectively
Deliver capabilities to modernize tech stack capabilities on owned channels, aligned with the latest industry trends
Great care and craft for designing systems and building campaigns correctly from day one, with appropriate planning and communication of delivery and updates
Keeps up-to-date technically and applies new knowledge to job
Critiques work of others in a helpful and professional manner
Communicates in a timely and appropriate manner with teammates
Uses appropriate communication mechanisms (i.e. in-person conversation, Microsoft Teams chat, email, phone call) for each situation
Develops relationships with members of other teams, and leverages those relationships to answer questions
Presents work with clarity and confidence
explains complex matters so that others can understand them
Works independently with minimal supervision, but knows when issues should be escalated to manager
Demonstrates self-confidence, energy, and enthusiasm
Performs other reasonable duties as assigned by manager
Requirements:
Bachelor's degree in Business or IT, or equivalent education and related training
5+ years of development or IT support experience
Ability to work in a fast-paced, agile environment and work on multiple projects
Strong experience with Adobe target, should be aware of Audience rules and setup
Advanced knowledge in JavaScript platforms, AJAX, HTML, HTML5, CSS, CSS3, and SQL
Working knowledge of above-code technology (ie: Adobe Tags (formerly Launch)), ideally across multiple products in Adobe Experience Cloud (e.g. Adobe Analytics, Adobe Audience Manager, Adobe Target etc.)
Experience testing cross-browser compatibility and implementing UI/visual designs within ADA and security principles
Familiarity with DOM/Object-Oriented Design, Web Services (REST/SOAP), and Multimedia Content
Proven experience dynamically interacting with the Browser DOM via JavaScript
Experience with page-level data layer and proxy tools such as Chrome developer tools
Must be able to troubleshoot scripting issues on digital platforms using browser’s console and other tools
What we offer:
coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts
Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually