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Fleet Controller

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ANC Delivers

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Location:
Australia, Berrinba

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

ANC is looking for a dynamic Delivery Experience Lead / Transport Supervisor / Fleet Controller to join our team at ANC at our client’s site in Berrinba, QLD. This role will focus on managing and optimising our fleet of Delivery Professionals (DPs), ensuring they are well-resourced, motivated, and performing at their best. As a Delivery Experience Lead, you will play a key role in executing the Delivery Professional value proposition, retention strategies, and training programs to support the success of our fleet and enhance the customer experience.

Job Responsibility:

  • Delivery Professionals (Drivers) Onboarding & Retention: Manage the onboarding process, build strong relationships with DPs, and drive high retention rates
  • Performance & Competency Management: Lead performance reviews, identify areas for improvement, and execute strategies to drive performance
  • Safety & Compliance: Foster a culture of safety and ensure compliance with all safety policies and reporting requirements
  • Collaboration: Work with internal teams to provide tools and resources to support DPs in achieving operational and client goals
  • Data & Process Improvement: Identify inefficiencies, optimise processes, and contribute to continuous improvement in fleet operations

Requirements:

  • Relevant experience in an operational role, ideally in transport or delivery industry
  • Proven ability to lead teams, drive performance, and build strong relationships
  • Strong communication, interpersonal, and influencing skills
  • Flexibility to work weekends as part of a regular schedule or based on business needs
  • Experience in performance management, budget tracking, and process improvements
  • Knowledge of safety and compliance requirements within the transport industry
  • Proficiency in Microsoft Office, freight management systems and other industry required technology
  • Proactive with strong problem-solving and analytical skills
  • Ability to manage multiple priorities and make decisions under pressure
  • Customer-focused mindset with a passion for improving service delivery and customer experience
  • Excellent organisational and time management skills
  • Flexible and adaptable to changing business needs
  • Full working rights in Australia
What we offer:
  • Career Growth Opportunities: With ANC’s strong focus on internal growth, there are numerous opportunities for career progression within the company
  • Learning & Development Opportunities: Continuous professional development to help you grow in your career with opportunities for training, mentorship, and skill enhancement
  • Work with a dedicated and exceptional team that values collaboration, problem-solving, and customer centricity
  • Paid Parental Leave: Generous paid parental leave to support you during important life moments
  • Corporate Discounts: Access to exclusive corporate discounts on health insurance, and retail offers
  • Employee Assistance Program: Health and wellness support through our EAP

Additional Information:

Job Posted:
December 06, 2025

Expiration:
January 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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