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This role is an exciting opportunity with different challenges happening daily. Fixed Network Loggers is new and innovative form of leak detection. In this role, you will be a key member of the team who is responsible in highlighting issues that help us identify leakage faster on the network. This Is a crucial role for leakage, reducing the lifecycle of a leak and time taken identify leakage will help reduce the overall cost of leakage detection. We are looking for a detail‑driven and proactive individual to support our operational and reporting activities for Thames Water. The role involves analysing data from Thames Water systems, producing clear and accurate reports based on field‑technician feedback, and preparing both client and internal weekly reports when required. You will ensure field technicians have the correct Points of Interest assigned and escalate any findings to the appropriate teams. A key part of the role is contributing to continuous improvements in data quality, operational processes, and collaboration with Thames Water teams.
Job Responsibility:
Analysing and reporting data obtained through field works carried out
Analysis of Fixed Network logger to determine Leakage or Usage consumption through data from various technologies
Identify any changes to Nightline figures and account for those changes by identifying new alarms in the system as well as repaired jobs
Accountable for the Ownership of all Campaigns within your ANM’s ensuring all tasks in hand are completed as agreed and detailed feedback is provided through the Field Teams
To assist with any new reporting requirements by accession data from the relevant systems
To actively seek out, rectify and report any issues to the client
To attend all client meetings daily/weekly and be able to provide updates on all campaigns when questioned
Excellent analytical skills and attention to detail
Excellent written and verbal communication skills
Excellent organisation and time management skills
Experience with use of Microsoft Excel (advanced user skills) – manipulating data with use of formulas, generation and formatting of graphs and other data visualisations
Power BI/ Power Query knowledge desirable
Water Network Knowledge
Health, Safety & Wellbeing Awareness
Nice to have:
Power BI/ Power Query knowledge desirable
What we offer:
Family-Friendly Leave
Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days
Life Assurance cover (role dependant) and a Company Pension Scheme with salary sacrifice options
Employee Assistance Programme (8 counselling sessions) and 24/7 Virtual GP access for you and your dependents
Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers
Hands-on training and ongoing career development opportunities
Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, and more
Annual salary review, Reward & Recognition Scheme, and Long Service Awards