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Firmware Verification Quality Manager

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Cricut

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Location:
United States, South Jordan

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Cricut is seeking an experienced Firmware Verification Quality Manager (also known in other industries as a Systems Verification Manager) to lead our firmware quality assurance function while also contributing directly to testing and validation efforts. In this player-coach role, you will both manage and mentor a growing QA team and work hands-on with test planning, execution, and automation to ensure the highest standards of quality for Cricut’s firmware and hardware product releases.

Job Responsibility:

  • Build, lead, and mentor a team of firmware verification quality engineers, providing guidance, feedback, and career development
  • Define and drive firmware quality verification strategy, processes, and best practices across firmware and hardware testing
  • Allocate resources, set priorities, and ensure timely execution of test plans to support product launches
  • Collaborate with cross-functional stakeholders (engineering, product, manufacturing, design) to align quality goals with business objectives
  • Communicate project status, risks, and recommendations to executives and stakeholders with clarity
  • Develop and execute comprehensive test plans, test cases, and automation suites for firmware and hardware systems
  • Perform functional, integration, regression, and system-level testing of firmware across multiple platforms
  • Debug, analyze results, and track defects while working closely with development teams to resolve issues
  • Provide actionable end-user feedback to improve overall product quality and customer experience
  • Partner with contract manufacturers in Asia to align on testing procedures and product readiness

Requirements:

  • Proven experience leading or managing Firmware Verification Quality teams in a technical product development environment
  • Strong background in hands-on firmware, hardware, and software development with ability to code yourself, and teach/mentor others
  • Embedded systems (C/C++) coding proficiency
  • Deep knowledge of communication protocols: USB, Bluetooth Classic, BLE, and Wi-Fi
  • Hands-on experience with microcontrollers, DC motors (steppers, servos), and motor drivers
  • Exposure to sensing, sampling, and feedback control systems
  • Experience writing and reviewing test plans, scenarios, and automation strategies
  • Skilled in debugging, defect tracking, and providing stakeholder updates
  • Familiarity with testing device software/apps on Windows and Mac platforms
  • Intermediate or higher programming experience in Swift, Dart, C/C++, and Python
  • Excellent written and verbal communication skills, with ability to present to both technical and executive audiences
  • Comfortable working across multiple operating systems: Windows, Mac, iOS, Linux
  • Ability to create reproducible bug reports and procedures for firmware/software issues

Nice to have:

  • Experience testing software that interacts with hardware in consumer electronics
  • Familiarity with state machine testing and qualifying products with embedded systems
  • Background in industries requiring rigorous quality (Aerospace, Medical Devices, Consumer Electronics)
  • Previous experience managing or coordinating with offshore/contract manufacturing teams
What we offer:

Relocation assistance

Additional Information:

Job Posted:
December 07, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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