Financial Solutions Analyst, Citi

Citi

Location:
Costa Rica, Heredia

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Fin Solutions Analyst 2 is a developing professional role that applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. The position involves formulating policies, interpreting data, making recommendations, investigating and resolving issues, and collaborating across teams to meet Citi’s financial and compliance objectives.

Job Responsibility:

Contributes to the design, roll-out and governance of financial solutions
Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
Supports the management and control data flows to and within Finance applications to ensure integrity and completeness of data
Supports Full Suite Reporting Ledger LATAM and NAM data & queries investigation and works closely with stakeholders for end-to-end resolution of Daily/Month End/Quarter End Close issues
Assists in setting business and information architecture standards for Finance
Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
Manages implementation of procedures and development of analyses and report
Integrates established disciplinary knowledge within own specialty area with basic knowledge of related industry practices
Delivering of routine and defined outputs
Escalates problems or issues relating to transactions, processes, reports or, procedures
Performs other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

2+ years of relevant experience in Full suite investigations, ticket resolution, Full Suite user management
Ability to communicate with diverse teams and stakeholders in all levels within the organization
Ability to conduct meetings, training or customer interactions in English
Strong problem-solving skills with a proactive approach
Ability to resolve tickets within established SLAs
Attention to details to ensure accuracy and prioritization skills for issue resolution
Experience managing tickets using platforms like ServiceNow, Jira, or similar tools is a plus
Experience working in a fast-paced environment
Proficient knowledge of how the team interacts with others in accomplishing the goals of the area
Has working knowledge of industry practices and standards
Fluent in English (Spoken and written)
Bachelor’s/University degree or equivalent experience

Nice to have:

Experience managing tickets using platforms like ServiceNow, Jira, or similar tools is a plus
Experience working in a fast-paced environment

What we offer:

Global benefits
Best-in-class benefits to be well, live well and save well

Additional Information:

Job Posted:
June 10, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Financial Solutions Analyst