Finance Officer - Payment Support Centre

• Manage the end-to-end vendor onboarding process, inviting suppliers to fill out our onboarding form and assisting with any changes to existing vendor data in SAP
• Oversee and approve banking details for both existing and new vendors
• Maintaining a high level of attention to detail and making sure all process requirements are met to reduce the risk of fraud
• Be the contact person for anything vendor related in SAP and provide feedback/give suggestions for areas of opportunity related to process improvement and/or automation
• Offer informed guidance on procurement policy, payment processing, and alternative options
• Interpret and apply policy, ensuring issues are either clarified or escalated as needed
• Lead training for new staff in areas such as vendor management, phone system usage, and Triage procedures

• The proven capability to respond to stakeholder enquiries and provide relevant and accurate solutions
• Ability to communicate with stakeholders through good written and verbal communication skills following established policies and procedures
• Ability to prioritise work, maintain service delivery levels in a high work volume environment and produce accurate work with minimum supervision
• A proven ability to work well within a team to provide a high level of customer service
• Ability to proactively participate and support multiple teams, including contributions of ideas and opinions to inform decisions, plans or actions
• Proven capability to explain policy requirements and decisions to internal stakeholders
• Demonstrated financial literacy and working knowledge of finance processes, with the ability to respond to stakeholder enquiries and provide accurate, practical guidance in line with established policies and procedure
• Knowledge and experience in procurement practices and sound knowledge of SAP

Knowledge and experience of CSIRO systems and processes to enable stakeholders to achieve their responsibilities around project management and accountability

• 15.4% Superannuation
• Flexible work arrangements
• Leave entitlements
• Career development opportunities