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The Field Training & Standards Manager – Construction & Telecom is responsible for designing, delivering, and continuously improving Playbook-based training programs in the field to drive process adoption, operational consistency, and governance across Congruex’s construction and telecommunications operations. This role ensures that standards are reinforced on job sites, processes are executed consistently, and safety and compliance protocols are embedded into daily operations.
Job Responsibility:
Identify training needs across project teams by evaluating organizational strengths, weaknesses, and performance gaps
Design and build scalable training programs based on the Congruex Playbook and operational responsibilities, including workshops, e-learning modules, and blended formats
Ensure Playbook updates are reflected in training materials and effectively implemented in daily operations
Ensure that training programs align with industry standards, regulations, and organizational policies
Assess training effectiveness through participation metrics, feedback surveys, and performance impact analysis
Work closely with Process & Change Management to ensure process changes are reinforced through effective training
Deliver engaging training sessions using various formats (live virtual, in-person, blended, e-learning, etc.)
Facilitate onboarding programs for new project managers and team members to ensure alignment with standards and expectations
Assess the effectiveness of training programs by collecting feedback from training sessions to measuring performance and making data-driven recommendations for improvement and delivery effectiveness
Maintain accurate records of training activities, participant data, and program evaluations
Requirements:
5-10 years of experience in training, instructional design, or project management
Proven experience developing and delivering training programs and implementing learning strategies
Strong facilitation and communication skills with the ability to simplify complex processes into clear, actionable instruction
Proficient in instructional design tools and virtual learning platforms
Highly organized, self-motivated, and accountable
Experience in telecom, construction, or infrastructure project delivery is a must
What we offer:
Medical, Dental & Vision benefits on day 1
401(k) program with company match and immediate vesting on day 1
Flexible PTO for all exempt roles & competitive PTO accrual for all non-exempt roles
10 company paid holidays
Company Paid Maternity & Parental Leave Options
Company Paid Basic Life Insurance (employee paid voluntary options)
Free wellness benefits like counseling, financial planning, caregiver support, and more
Marketplace discounts and 24/7 access to online learning & development