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Field Services Representative I Install - Indirect

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Builders FirstSource

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Location:
United States , Punta Gorda

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Addresses construction service and product issues at the customer’s site in order to ensure that customer complaints regarding the quality and reliability are resolved in the most efficient and cost-effective manner.

Job Responsibility:

  • Investigates/examines the condition of company building workmanship and products on the customer’s site at all stages of construction based on concerns raised by the customer
  • reports back to the Customer Service team on findings
  • Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness
  • Negotiates and approves third party repair/adjustment
  • inspects completed work for quality adherence
  • Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals
  • Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers
  • attends periodic safety meetings as required
  • may recommend changes to improve safety procedures

Requirements:

  • High school diploma or General Education Degree (GED), or equivalent combination of education and experience
  • Knowledge of company products
  • Knowledge of company product pricing, discount and estimating formulas and guidelines
  • Strong attention to detail
  • Knowledge of basic math and measurement skills
  • Good communication and interpersonal skills
  • Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program
  • Valid Driver’s License
What we offer:

competitive, affordable benefits designed to make life better for you and the people you love

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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