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We are looking for a motivated Field Service Representative that can work with little direction to ensure the high quality of customer service. The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.
Job Responsibility:
Performs all matters pertaining to the daily maintenance and inspection
Primary task is that of an avionic system or mechanic system Field Service Representative
Provides CONUS M-Systems Field support for mission systems maintenance
Provides OCONUS deployment support
Advise on logistics and operation of advanced electronic/electro-optic (EO)/radar avionics systems and laser operation
Provide on-site/on-equipment engineering assistance and technical advice including troubleshooting, engineering analysis and interpretation of results to customer personnel
Assist with all aspects of equipment operations including installation, maintenance, operation techniques, adjustment, calibration, trouble shooting, bench check, routine maintenance, inspection and intermediate level repair
Provide advice in the identification of, and instruction on the use of special tools, handling equipment and test equipment associated with avionic systems
Provide advice and assistance on the use of and interpretation of Technical orders, Engineering Change Proposals and other related technical publications
Provide on-going surveillance of shop maintenance and safety practices, provide technical advice and recommend corrective measures necessary to ensure adequate maintenance and safety procedures are followed to minimize future problems
Interface with customer personnel at all levels
Provide liaison through which information related to maintenance and operational problems can be quickly disseminated up/down the chain of command
Perform other duties as assigned
Regular and reliable attendance on a full-time basis
Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices
Embodies AEVEX's cultural values and aligns daily actions with department goals and company culture
Requirements:
Completion of training requirements mandated by customer
Ability to read and interpret schematics, drawings and block diagrams
Extensive experience with stated systems, preferably with AEVEX systems hardware in service with DOD agencies worldwide
Experience in troubleshooting, operation, modification and inspection methods relative to the installed systems
Excellent communication skills, both oral and written
Bachelor's degree in a related field or 2-6 years of related experience
4-10 years of relevant experience required
Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required
What we offer:
401(k)-retirement plan
comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company
professional development funds
Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support