Field Service Manager - APAC Job at 10x Genomics (Singapore)

Field Service Engineer

As part of the Instrument Services team, you will take ownership of cases assign...

Location

Japan , Tokyo

Salary:

Not provided

10x Genomics

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Biomedical Engineering / Technology (or equivalent)
Multi-year experience with the service and repair of analytical laboratory instruments
Demonstrated ability to operate independently and manage multiple priorities
Understanding of critical customer experience factors and after sales service
Excellent customer facing communication and interpersonal skills
Detail oriented and able to effectively collaborate within a cross functional team
Excellent time management skills, with a focus on effective scheduling, prioritization, delegation, and the ability to coordinate and address competing demands
Fluent Mandarin and English language skills written and spoken
Ability to travel as required within the APAC region to be successful in this field-based role, expected to be at least 65% of the time

Job Responsibility

Take ownership of cases assigned, driving & delivering high quality service resolution
Provide timely onsite support to address service repair issues at customer sites according to contract prioritization
Ensure the timely completion of all required service documentation
Follow up with customers regarding instrument performance post service intervention
Communicate proactively and share information with field team members, Service Operation team, Technical Service and Customer Service teams, in addition to other support functions
Perform assembly, disassembly, and repair work on analytical laboratory instruments and equipment
Effectively and safely utilize test equipment, hand tools and power tools when needed
Responsible for documentation as required by company policy, cGMP, ISO, Regulatory agencies
Support the loading and updating of software, calibrations, preventive maintenance, and Pre-staging of new equipment
Monitor personal parts stock, test equipment and test tools inventory to ensure proper levels and current calibration certificates are readily available for typical servicing of instruments

What we offer

Competitive and comprehensive health benefits package
Competitive easy-to-use benefits that promote wellbeing and make your life easier
Family friendly policies like parental leave
Generous Time Off

Fulltime

Vice President Sales & Operations Digital APAC

At Quadient we count on our executive team to solve complex business problems wi...

Location

Australia , Sydney

Salary:

Not provided

Beamy

Expiration Date

Until further notice

Requirements

10 years + experience of sales management experience in the given business line
Proven success in managing remote sales teams and local country partners in On Premise and Cloud based software solutions
Strong experience in Operations with cross functional management experience and industry relationships
Fluent in English, with other European, Arabic languages as an advantage.
Able to act as an entrepreneur: driven, show initiative, being an inspiring and charismatic leader to effectively lead, develop and inspire a high performing team through change
Strong interpersonal skills both internally and externally with customers.
Strong decision-making capabilities and results oriented
Able to create a dynamic and open company culture based on HI’s values
Willing to travel
Strong oral and written communication skills, effective presentation skills

Job Responsibility

Lead and manage the Quadient APAC region Sales & Operations team with clear vision and go to market strategies to deliver double digit year on year profitable growth
Be fully accountable of the region P&L and day to day management of Sales, revenue, and EBIT
Build and develop consistent high-performance sales, pre-sales and services teams across all territories/countries
Grow the customer reference base in both “on premise” and “SaaS” based solutions
Responsible for short and mid-term planning of growth for their business lines
Maintain strong customer retention goals
Drive the direct selling and partner strategy
Collaborate with the Business Line & Operation’s management to define and communicate goals and objectives
Create annual sales, maintenance and services plans
Provide strong sales management/leadership with regular face to face contact

What we offer

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support

Fulltime

Regional HR Manager

Datalec Precision Installations (DPI) is a leading provider of data centre desig...

Location

Singapore

Salary:

Not provided

Datalec Precision Installations

Expiration Date

Until further notice

Requirements

Bachelor’s degree, or equivalent in Human Resources or related field
Minimum of 5 years of HR experience, including regional APAC exposure, preferably in the data centre or technology sector
Strong knowledge of labour laws and regulations in the APAC region and HR best practices
Strong business acumen and ability to influence senior stakeholders
Expertise in both strategic HR planning and operational delivery
Excellent communication and interpersonal skills with the ability to proficiently read, write and speak English as well as local languages
Ability to work independently and manage multiple priorities, as well as work as part of a team
Strong problem-solving and decision-making abilities
Confidentiality and discretion
Proficiency in HR software, Microsoft Office Suite, and SharePoint is advantageous

Job Responsibility

Develop and implement HR strategies aligned with APAC business objectives
Partner with senior leadership to support expansion into markets such as Singapore, Indonesia, Thailand, Malaysia and Hong Kong
Drive recruitment for technical and operational roles to support data centre projects across APAC in collaboration with the group’s Recruitment Manager
Build a pipeline of local talent and ensure diversity and inclusion initiatives
Ensure compliance with local labour laws and DPI policies across multiple jurisdictions, aligning with global systems and practices
Maintain accurate HR documentation and reporting for audits and governance, and establish best practice processes in line with DPI file structures and standards
Act as a trusted advisor for employees and managers on HR matters, managing employee relations, grievances, and performance management processes
Initiate and implement training programs to enhance technical and leadership capabilities
Manage and oversee all end-to-end HR operations, including but not limited to onboarding, payroll, benefits, right to work and permits, local social security administration and HRIS for APAC employees
Proactively report HR metrics to the Senior Leadership Team (SLT) and the global HR Lead regularly, providing actionable insights to drive continuous improvement

APAC Coordinator of Training Events

This position plans and coordinates statewide Trained Therapist Network Workshop...

Location

United States

Salary:

Not provided

Children's Aid Society

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, communications, or mental health/social services related field
Event planning and coordination, training, database management
Valid Alabama driver’s license and auto insurance minimum liability 100/300
Excellent communication and organizational skills
technology, negotiation and budgeting experience, event planning and management skills, and creative abilities with orientation to detail and skills in problem-solving
Computer proficiency to conduct in-person and online training events and to manage the agency’s Learning Management System
Ability to respond calmly and non-judgmentally to others, including persons in crisis
Ability to work with a team under the direction of the Program Director, while demonstrating the ability to think critically and plan and execute independent work
Ability to demonstrate cultural and socioeconomic proficiency
Understanding of trauma responsive care

Job Responsibility

Plans and coordinates statewide Trained Therapist Network Workshops, the Annual Permanency Conference, APAC live interactive webinars, participates in Camp APAC and other statewide services, and supports the Regional Team Leaders in providing regional APAC services.

Sales manager

Location

Salary:

Not provided

Flexisales Marketing Pvt. Ltd.

Expiration Date

Until further notice

Requirements

Degree in marketing, business administration, or similar
Extensive sales experience
Intuitive and insightful, particularly regarding human behavior
Ability to generate revenue by identifying pain points and suggesting suitable products or services
Professional yet affable disposition
Neat, well-groomed appearance
Great networking skills
Excellent written and verbal communication
Resourceful, with outstanding research skills
Emboldened by challenges

Job Responsibility

Lead Generation, Pipeline Building, and Client Relationship Management, setting up ODC Service, Account Management, and Client Servicing International Sales/ New Business development/ marketing Aptitude
Work extensively on New Business Acquisition and Development
Responsible for Business Development activities in US Australia, Middle East, APAC Region, and Europe markets
Bringing in Requirement for Technical discussion and Analysis on various topics of sales
Engaging and interacting with ' C ' Level CEO, CIO, CTO, or ' V or D ' level
Closing new business deals by coordinating requirements
negotiating on contracts and proposals
Cross selling and up selling different products and enhance existing relationships skillfully
Arrange and participate in internal and external client debriefs
Driving internal process for international functions, such as association events and conferences, and provide feedback and information on market and creative trends

Repair Service Manager

Our mission is to ensure the commercial success of our product line, “Satair Rep...

Location

Singapore

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent in business administration, engineering or related field
Minimum of 5 years’ proven experience within the aviation aftersales industry, preferably in component repair services, MRO, or aftermarket sales/product management
Demonstrable track record of managing product P&L, driving commercial growth, and developing strategic business cases to secure new revenue streams
Solid business acumen with strong analytical skills
Strong stakeholder management with the ability to actively bring different functions together, including representatives from various regions and functions
Experience in presenting to senior leadership and customers
Innovative thinking by independently developing solutions to existing challenges, and to drive continuous business improvement
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Job Responsibility

Business growth: Drive business expansion for the Satair Repair Services Component Business out of APAC, formulating robust business cases to strategically expand the service portfolio (on OEM- and service levels) to best utilize our Singapore footprint and serve the customers in the region to the best extent
Financial Performance: Participate in financial planning, including the annual budgeting process and monthly financial performance analysis, implementing targeted strategies to achieve ambitious financial targets for your component product range
Contractual & Proposal Management: Direct the full cycle of proposal management for major RfIs and RfPs linked to the APAC region, coordinating critical inputs from the wider repair organization to draft and submit commercially compelling and attractive business proposals. For existent contractual agreements, execute contract reviews and strategic renewals, ensuring optimal commercial alignment and sustained profitability
Business improvement & efficiency increase: Lead and facilitate cross-functional initiatives across Supply Chain, Operations, and Finance to drive continuous process improvements and enhance business synergy
Market Insights: Cultivate and maintain a strong, strategic network across the APAC region, including key customers and MROs. Act as the voice of the customer by attending regional meetings, channeling insights back into the organization to drive future service improvements and developments of new service offerings
Commercial Strategy: Develop and execute commercial strategies aligned with the Repair Services Strategy and business objectives, providing critical support to Account Directors to accelerate sales growth
Support the footprint expansion of the Satair Repair Business in Asia in line with roll-out of Repair Strategy.

Fulltime

Regional Manager – General Procurement

The Regional Manager for General Procurement is responsible for the general (ind...

Location

Singapore

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

A Bachelor's or Masters’ Degree in Business Administration, Management, Procurement, Supply Chain Management or a related field or an equivalent combination of education and experience.
At least 10 years of experience in the procurement field including buyer and category management experiences in general/ indirect procurement scope , preferably in the aviation industry.
At least 5-10 years supervisory or leadership experience in the procurement field.
Strong ability to communicate and convince
Team player and customer focus
Ability to work with remote teams
Contract drafting and negotiation skills (advanced)
Ability to work in a multi-cultural environment
Demonstrated effective written and verbal communication skills - Fluency in English both written and verbal is required.
Experience with SAP, Click n Buy, Google suite applications, Microsoft Office applications

Job Responsibility

Develop and execute a comprehensive indirect procurement strategy for the Asia Pacific (APAC) region, aligning with global corporate objectives across Airbus and its divisions
Lead, recruit and manage a team of regional procurement professionals, fostering a culture of high performance, continuous improvement, and professional development. The direct team is currently 7 full time employees (FTE) and the regional community is 15+ FTEs.
Ensure the cultural bridge between 10+ Asian countries and decisions with headquarters in Europe
Establish individual objectives and regular follow-up with the team. Ensure development and training as a group and individuals to maximize their performance and potential
Serve as the primary point of contact for indirect procurement in the APAC region, representing the function in regional leadership meetings
Resolve conflicts and act as escalation point for General Procurement issues in the region and in link with Central procurement, including where operational ambiguities exist
Oversee all strategic sourcing activities for indirect spend categories, including but not limited to professional services, IT, marketing, travel, facilities management, and corporate services.
Conduct in-depth spend analysis to identify cost-saving opportunities and manage a significant regional procurement budget
Lead complex contract negotiations with key suppliers to secure favorable terms, pricing, and service level agreements (SLAs)
Optimize bundling opportunities to leverage the buying power of the Airbus group in the region by driving local for local sourcing and contributing to local for global initiatives

What we offer

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Fulltime

Customer Service Expert

INFUSE is looking for a highly organized and driven individual to join our amazi...

Location

United States , Boca Raton

Salary:

Not provided

INFUSE

Expiration Date

Until further notice

Requirements

Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and the ability to address them effectively
Ability to address challenges and proactively offer solutions.

Job Responsibility

Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.

Field Service Manager - APAC

10x Genomics

Location:
Singapore , Singapore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 14, 2026

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