Field Service Engineer

Key responsibilities of position (Job Description) Responsible for executing basic maintenance and minor repairs on selected products at customer sites. Investigate and resolve basic technical problems on selected products with basic knowledge at customer sites. Preparation of assigned service jobs according to the FSE Handbook. Follow up on actions and promises made to customers. Write service report on site and obtain customer's signature. Update service execution IT systems with relevant information. Report unsafe practices and other safety incidents according to local reporting procedures. Capture Installed Base on site and communicate sales leads to sales organization. Proactive recommendations to customers related to purchase of additional spare parts. Execute services in our Service Centers as required.