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Join our team in Leuven and embark on a rewarding journey at the forefront of laboratory technology. As a Field Service Engineer, you will play a key role in supporting innovation and ensuring the optimal performance of high-tech laboratory equipment for our clients. You will be part of a collaborative, multicultural environment where your curiosity and drive to deliver outstanding service will be valued and developed. This is an exciting opportunity to grow your expertise, interact with diverse teams, and make a real impact on customer satisfaction.
Job Responsibility:
Install, maintain, and repair advanced laboratory equipment for leading clients
Ensure and maximize customer satisfaction across a wide range of analysers and systems
Guarantee that all systems, analysers, and component products meet manufacturer specifications
Optimize the operation of assigned systems and analysers within one or more product lines
Carry out routine maintenance instrument work and gain hands-on experience alongside senior Field Service Engineers (1-3 months)
Visit customers and provide on-site support with senior colleagues (1-3 months)
Update maintenance data accurately and promptly in line with service SOP requirements (3-6 months)
Support the Central Planning department by managing spare parts stock efficiently (3-6 months)
Independently complete preventive maintenance and basic troubleshooting, becoming a trusted technical partner for our clients (6-24 months)
Requirements:
Bachelor or Master degree in electrical engineering, mechanical engineering, industrial software engineering, or technical medical laboratory
Experience with installation, maintenance, and repair of laboratory equipment
Fluent Dutch, French, and English
Experience with maintenance data management and spare parts stock management
Experience with preventive maintenance and troubleshooting
Curiosity and adaptability for meeting new people and exploring new environments
Devoted, flexible, meticulous, service-minded, and mindful of keeping deadlines
Team player with a good sense of humor, sociable and outgoing
Strong desire to learn, grow, and deliver exceptional customer satisfaction
What we offer:
Rapid growth: Amaris has doubled its workforce in Belgium within two years, creating numerous opportunities for team members to grow
Prestigious projects: Candidates collaborate with renowned clients in the pharmaceutical, biotechnology, and European institutional sectors on impactful assignments
International environment: An agile and dynamic structure fosters intrapreneurship and meritocracy, with international experience at the heart of Europe