Field Service Engineer - Image Guided Surgery Job at Brainlab (Barcelona)

Field Service Engineer - Image Guided Surgery

Brainlab

Location:
Spain , Barcelona

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for an additional team member to join our technical customer support team. As a Field Service Engineer, you are responsible for providing outstanding service to our customers and achieve this thanks to your extensive technical knowledge. As a Brainlab service professional, you are the face to the customer, ensure that customer equipment is installed, maintained and serviced and that the clinical staff receives professional technical assistance. Being part of a team for our new and revolutionary product line you have the opportunity to grow within our company. You are working independently from your home office, ideally located in Barcelona.

Job Responsibility:

Install new Brainlab devices and software in hospitals
Install SW/HW upgrades
Perform Maintenance and Inspection of systems/devices incl. Electrical Safety Tests in specified time
Perform Troubleshooting independently
Repair systems/devices and minimize down time
Complete every installation or service assignment quickly and efficiently
Plan, organize, and implement all service assignments conscientiously and independently following the directive from the Support Manager
Perform mandatory administrative tasks accurately
Document performed services according to Brainlab policies
Provide ideas and innovation to improve current products, provide sustainable input for continued engineering
Keep customers up-to-date regarding open requests, maintain good customer relationship and deliver high level customer service
Maintain good and efficient communication between customers, colleagues and superior

Requirements:

Grado Superior de Electromedicina Clínica
Good knowledge in the area of computer and network technologies
Strong analytical, troubleshooting, and problem solving skills
Highly motivated and customer oriented personality as well as the ability to prioritize tasks and work self sufficiently
Excellent organization and time management skills, ability to manage several work streams simultaneously
Ability to work well individually and in a team environment
Excellent communication skills in English and Spanish
Willing to travel extensively (80%)
Necessary to possess a valid driving license

What we offer:

A mutually-supportive, international team
Meaningful work with a lasting impact on medical technology
Company car, cell phone, laptop - also for private use
Flexible working hours as well as homeoffice
Regular after work, team, and company events
Comprehensive training and continuing education opportunities

Additional Information:

Job Posted:
February 04, 2026

Work Type:

Remote work

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